ALHOSN UAE

Name: ALHOSN UAE
Rating: 2.7 (267 reviews)
Author: Ministry of Health UAE

Medical

Free · Designed for iPad

267 Ratings
Ages

9+
Years
Category

Medical
Developer

Ministry of Health UAE
Language

EN
+ 2 More
Size

44.5
MB

Alhosn is the official digital health platform for vaccinations in the UAE and more, developed in partnership with the Ministry of Health and Prevention and local health authorities. Leveraging advanced artificial intelligence (AI) technology, Alhosn delivers a user-friendly experience that provides up-to-date information and convenient access to a wide range of vaccines and more. The platform also offers personalized vaccination reminders, maintains a comprehensive vaccination record, and provides a secure method for sharing vaccination data with relevant authorities and more.

Ratings & Reviews

2.7

out of 5

267 Ratings

Al Hosn is grey despite all the requirements met for green pass
08/25/2021

Angel_Hunt
I’m a tourist from USA and I installed al hosn app upon arrival at Abu Dhabi airport. I have submitted my 2-dose vaccine certification (pfeizer from USA) and got a negative PCR test result at the airport. The app shows both my vaccine and PCR test result but it reminded grey the entire time of my stay at Abu Dhabi for 28 days. I called the 800 number multiple times but didn’t get any real-person answer ( it’s a machine answer) . I went to the al hosn website, I asked the guards at the mall who refused to let me in due to my grey status. Nobody can explain why I remained grey even though I have my vaccine and negative PCR test result every week ( 4 tests since my arrival). It’s not user friendly . I didn’t receive any help with this app during my stay at Abu Dhabi and cannot go inside the malls or restaurants. Very frustrating situation.
Al Hosn is grey despite all the requirements met for green pass
08/25/2021

Angel_Hunt

I’m a tourist from USA and I installed al hosn app upon arrival at Abu Dhabi airport. I have submitted my 2-dose vaccine certification (pfeizer from USA) and got a negative PCR test result at the airport. The app shows both my vaccine and PCR test result but it reminded grey the entire time of my stay at Abu Dhabi for 28 days. I called the 800 number multiple times but didn’t get any real-person answer ( it’s a machine answer) . I went to the al hosn website, I asked the guards at the mall who refused to let me in due to my grey status. Nobody can explain why I remained grey even though I have my vaccine and negative PCR test result every week ( 4 tests since my arrival). It’s not user friendly . I didn’t receive any help with this app during my stay at Abu Dhabi and cannot go inside the malls or restaurants. Very frustrating situation.
Horrible system
11/13/2021

Mel E 13
After taking two doses of the vaccine, the app only reflects one shot. I’ve called on multiple occasions however they put blame on other health authorities however the other health authorities have issued correct vaccination certificates. I’ve spent my hard earned money on PCR tests to enable myself to go to Abu Dhabi however cancel because the Al Hosn app won’t turn green. Why implement a system for all of Abu Dhabi if the system is incorrect. Get the bugs fixed before hastily implementing this app. Extremely frustrating. The UAE economy is missing out from people not being able to attend events when proper precautions are taken by the users however the app doesn’t reflect reality. The app will show I’ve had a recent PCR but guess what…still gray.

Developer Response
Sorry to hear that. Kindly please send the detailed information to info@alhosnapp.ae, so that we can follow up and fix the issue.
Horrible system
11/13/2021

Mel E 13

After taking two doses of the vaccine, the app only reflects one shot. I’ve called on multiple occasions however they put blame on other health authorities however the other health authorities have issued correct vaccination certificates. I’ve spent my hard earned money on PCR tests to enable myself to go to Abu Dhabi however cancel because the Al Hosn app won’t turn green. Why implement a system for all of Abu Dhabi if the system is incorrect. Get the bugs fixed before hastily implementing this app. Extremely frustrating. The UAE economy is missing out from people not being able to attend events when proper precautions are taken by the users however the app doesn’t reflect reality. The app will show I’ve had a recent PCR but guess what…still gray.
Developer Response 11/14/2021
Sorry to hear that. Kindly please send the detailed information to info@alhosnapp.ae, so that we can follow up and fix the issue.
Not getting one time password.
10/29/2021

dacampora
Been trying for 3 days to get the app to accept my phone number. I’ve inputted the Unified ID I got at the airport and my cell number. Says input the one time password. Never showed up regardless if I had WiFi on or off, cell data on or off, and cell roaming on an off. I know my phone is working because I’m getting texts from the USA but I haven’t been able to get past the verification step. Email support hasn’t responded either. Only here for 2 more days so I don’t think I’ll ever get it to work unfortunately.
Not getting one time password.
10/29/2021

dacampora

Been trying for 3 days to get the app to accept my phone number. I’ve inputted the Unified ID I got at the airport and my cell number. Says input the one time password. Never showed up regardless if I had WiFi on or off, cell data on or off, and cell roaming on an off. I know my phone is working because I’m getting texts from the USA but I haven’t been able to get past the verification step. Email support hasn’t responded either. Only here for 2 more days so I don’t think I’ll ever get it to work unfortunately.
Unusable App
02/18/2022

Soccer Fanatic1818
If you are traveling from anywhere outside of UAE they no longer provide one time passcodes for international numbers so be prepared to be locked out of the app without a +971 number. This wasn’t the case 2-3 months ago but now has been implemented. Horrible technology offering frankly. One time password technology has been around for years and cost pennies to distribute to international numbers. Major major flaw that has made me miss appointments and frankly good business for Abu Dhabi economy. Sad to see such poor tech offering for something mandated. Awful.
Unusable App
02/18/2022

Soccer Fanatic1818

If you are traveling from anywhere outside of UAE they no longer provide one time passcodes for international numbers so be prepared to be locked out of the app without a +971 number. This wasn’t the case 2-3 months ago but now has been implemented. Horrible technology offering frankly. One time password technology has been around for years and cost pennies to distribute to international numbers. Major major flaw that has made me miss appointments and frankly good business for Abu Dhabi economy. Sad to see such poor tech offering for something mandated. Awful.