I have had no problem redeeming rewards towards a hotel loyalty program in which I am enrolled, but I have had too many experiences where I completed a survey that was 20 minutes long or longer, tried to submit it at the end where it is obvious I have competed all the questions and qualifications, only to get a message that the the survey wasn’t “a good fit,” and instead of receiving 5 or more points offered, I receive .02 or no points. Also, I will open the app and there are a few surveys that are suggested for me, only to be disqualified for most or all of them. I appreciate the points I have earned and redeemed, but there is maximum time you need to invest to earn a minimum of points. A lot of time wasted.

At first I thought this might be an interesting way to earn a little side cash. But it quickly became obvious that I would spend a minimum of half of the time the survey was purported to take to complete before I would get told I was not a candidate for the survey. This was no big deal on surveys with it at time of four minutes to complete but when you were talking about a survey that was 40 minutes and by the time I was told that I wasn’t viable they had received a whole lot of information for $.25. It came to a head tonight when I knowingly went in for a survey that was going to require a lot of access to my web browsing. When it came time to download the program they wanted me to use I started getting very worried. By the time I had provided them with access I went to several websites that I visit on a regular basis and was denied access to all of them based on the access I had provided this program. We are talking 4-5 sites out if 8 that I visited there , god’s sake! I deleted the software, canceled my account and deleted the program. Would highly advise you not bother.

I’m pretty disappointed with these guys!! I had been saving my rewards and when I went to cash them in for an e-card I was told that my account was being reviewed but will be available in no more than 72 hours. Well..72 hours came and went so I wrote an email to support to see what the problem was. After 4 emails I still haven’t gotten a straight response at all..their response is more like an automated message!!! When one of these survey sites “flags” you ..then 9/10 of the others do too..regardless of if the “flagging “ is legitimate or not!!! Since they can’t seem to actually communicate with me and explain why my account is basically froze..I’ve submitted my situation with the BBB and now they’re helping me with it!! E-Rewards does nothing but use you for their advantage and then dispose of you if your rewards are too high in monetary value… their absolutely disgusting!!!

Been using e-rewards for years and was glad they finally have an app…but it is almost better to just keep using a browser. I have to delete and redownload the app several times a month to get it to work properly, and there is one survey format (teal button one) that works allll the way to the last page and NEVER lets me submit and get my points. I have wasted literal hours because of it. Reached out to e-rewards and was compensated a small amount but it keeps happening. So every time there’s a teal button survey I just quit at the start to save myself the frustration. Other than that, rewards redemption works well. But I recommend skipping the app and sticking with the browser.