myQ Community

Name: myQ Community
Rating: 4.6 (29676 reviews)
Author: The Chamberlain Group, Inc.

Mobile Access for Communities

Free

30K Ratings
Ages

4+
Years
Category

Lifestyle
Developer

The Chamberlain Group, Inc.
Language

EN
+ 2 More
Size

110
MB

The myQ Community app allows residents to seamlessly access their building with their phones, without the additional need for additional key-fobs or cards. Simply download and use the myQ Community app to: • Open and unlock your community door's remotely from anywhere, anytime. • Send Guest Passes to friends, family, delivery people and service providers for easy access when you want it. • Receive video calls to see your guests at the main entrance for those unannounced visits.

Ratings & Reviews

4.6

out of 5

30K Ratings

I wish I knew that this existed
03/13/2023

eyes getting tired
I don’t know why there has not been a separate post informing the residents of this app. It may have been buried in the Smart Rent information, but no one I know made it that far! I was trapped in the stairwell when I didn’t have to be. Please send out a community wide email so that tenants don’t have rig the doors so that they can get back into the building which unfortunately allows people who do not belong here access. If you belong here, a resident will be able to open a specific door to allow children, girlfriends, friends etc. a way to get in. As a resident, I’m here to tell you that other residents are clueless about this extraordinary feature. I wasn’t feeling the Smart Rent installation, but now I am understanding just how deeply it changed the experience of living here.

Developer Response
Good Morning! Thank you for sharing your experience! We are so happy that myQ Community has made access simple for you and your visitors! I would like to learn more about your community and how we can help the other residents that don't have access. I am reachable at customersucces@liftmaster.com. Look forward to speaking soon. - Albree Perez, Community Customer Success Manager
I wish I knew that this existed
03/13/2023

eyes getting tired

I don’t know why there has not been a separate post informing the residents of this app. It may have been buried in the Smart Rent information, but no one I know made it that far! I was trapped in the stairwell when I didn’t have to be. Please send out a community wide email so that tenants don’t have rig the doors so that they can get back into the building which unfortunately allows people who do not belong here access. If you belong here, a resident will be able to open a specific door to allow children, girlfriends, friends etc. a way to get in. As a resident, I’m here to tell you that other residents are clueless about this extraordinary feature. I wasn’t feeling the Smart Rent installation, but now I am understanding just how deeply it changed the experience of living here.
Developer Response 03/15/2023
Good Morning! Thank you for sharing your experience! We are so happy that myQ Community has made access simple for you and your visitors! I would like to learn more about your community and how we can help the other residents that don't have access. I am reachable at customersucces@liftmaster.com. Look forward to speaking soon. - Albree Perez, Community Customer Success Manager
Works Well - No Loner a Skeptic
07/13/2023

FairDinkum
When our HOA implemented this system to reduce expense associated with having guards at the front gate I had concerns about the change. Since the I have come to accept and even appreciate the efficiency of this system. It has worked well with the RFID tags placed on our vehicles and has been great when visiting with a rental car. So far it has exceeded my expectations. I will say, however, that when relying only on a cell phone to enter, I am a bit concerned that forgetting my cell phone will create an issue. The ability to use the kiosk to “phone a friend” helps alleviate this concern. So far so good. At this time, in the infamous words of “The Monkeys”, I’m a Believer!

Developer Response
Thank you for the 5 star review and testing out the myQ Community app. We love hearing this type of feedback! If you need anything or have any future recommendations, we are reachable at customersuccess@liftmaster.com. -Albree P., myQ Community Customer Success
Works Well - No Loner a Skeptic
07/13/2023

FairDinkum

When our HOA implemented this system to reduce expense associated with having guards at the front gate I had concerns about the change. Since the I have come to accept and even appreciate the efficiency of this system. It has worked well with the RFID tags placed on our vehicles and has been great when visiting with a rental car. So far it has exceeded my expectations. I will say, however, that when relying only on a cell phone to enter, I am a bit concerned that forgetting my cell phone will create an issue. The ability to use the kiosk to “phone a friend” helps alleviate this concern. So far so good. At this time, in the infamous words of “The Monkeys”, I’m a Believer!
Developer Response 07/20/2023
Thank you for the 5 star review and testing out the myQ Community app. We love hearing this type of feedback! If you need anything or have any future recommendations, we are reachable at customersuccess@liftmaster.com. -Albree P., myQ Community Customer Success
Please add CarPlay!
03/15/2025

magistry
Update 3/14 - Watch app no longer works after recent update. It just crashes as soon as it opens. Please test your app before deploying, we aren't your beta testers. Also, Siri only works if your community pays for the higher tier service. CarPlay should be introduced as a basic function. Come on guys! Spend a little on your developers to give us a great app.Last year I was ready to stop using this app entirely. It would constantly log me out. For the last few months it has been rock solid! It consistently and reliably works for my usage now. In my case, I only use it for the vehicle gates in my community which means only when I'm in my car and driving. Using my watch or fumbling with my phone while I'm driving to open the gates is not ideal. All my vehicles have CarPlay. Why doesn't this app work on CarPlay? It seems like a no-brainer to offer. Please add it!

Developer Response
Hello, we’re so glad to hear that your experience with the app has improved and that it’s now working reliably for your needs! We appreciate you sticking with us.We understand how important hands-free access is while driving, and while Community doesn’t currently have a dedicated CarPlay app, you can still use Siri voice commands through CarPlay to open your gates. If you need help setting that up, feel free to reach out to us at customersuccess@liftmaster.com—we’d be happy to assist! - Dave G. Customer Success Team
Please add CarPlay!
03/15/2025

magistry

Update 3/14 - Watch app no longer works after recent update. It just crashes as soon as it opens. Please test your app before deploying, we aren't your beta testers. Also, Siri only works if your community pays for the higher tier service. CarPlay should be introduced as a basic function. Come on guys! Spend a little on your developers to give us a great app.Last year I was ready to stop using this app entirely. It would constantly log me out. For the last few months it has been rock solid! It consistently and reliably works for my usage now. In my case, I only use it for the vehicle gates in my community which means only when I'm in my car and driving. Using my watch or fumbling with my phone while I'm driving to open the gates is not ideal. All my vehicles have CarPlay. Why doesn't this app work on CarPlay? It seems like a no-brainer to offer. Please add it!
Developer Response 02/17/2025
Hello, we’re so glad to hear that your experience with the app has improved and that it’s now working reliably for your needs! We appreciate you sticking with us.We understand how important hands-free access is while driving, and while Community doesn’t currently have a dedicated CarPlay app, you can still use Siri voice commands through CarPlay to open your gates. If you need help setting that up, feel free to reach out to us at customersuccess@liftmaster.com—we’d be happy to assist! - Dave G. Customer Success Team
loooking good
05/20/2023

nancymariereyes
overall, I believe the complex is really looking good. The maintenance guys do a wonderful job and they’re on point the only issue that I can think of that could be easily fixed is the TVs in the gym all that needs to happen is to go to Walmart and get two $10 antennas HD antennas and plug those into the TVs and he would have up to 50 channels which would also give you the local channels off air for free and that way on the weekends when there’s sports on people who are working out to watch their games otherwise everybody seems to be doing a great jobtomt

Developer Response
Hello Nancy, welcome to the myQ Community family! We love that you are enjoying the upgrades in the community. If you ever need anything, we are available at customersuccess@liftmaster.com to support any questions regarding the app features! - Albree Perez, Community Customer Success Manager
loooking good
05/20/2023

nancymariereyes

overall, I believe the complex is really looking good. The maintenance guys do a wonderful job and they’re on point the only issue that I can think of that could be easily fixed is the TVs in the gym all that needs to happen is to go to Walmart and get two $10 antennas HD antennas and plug those into the TVs and he would have up to 50 channels which would also give you the local channels off air for free and that way on the weekends when there’s sports on people who are working out to watch their games otherwise everybody seems to be doing a great jobtomt
Developer Response 05/24/2023
Hello Nancy, welcome to the myQ Community family! We love that you are enjoying the upgrades in the community. If you ever need anything, we are available at customersuccess@liftmaster.com to support any questions regarding the app features! - Albree Perez, Community Customer Success Manager

This update includes general improvements to enhance the overall experience. Happy Holidays!

Version 7.0.1

12/17/2025

Data Linked to You

The following data may be collected and linked to your identity:
- Contact Info
- Identifiers
Data Not Linked to You

The following data may be collected but it is not linked to your identity:
- Usage Data
- Diagnostics