Counslr is a platform providing remote text-based mental health support.
Our goal is to help you prioritize your mental health, on your own schedule, from the comfort of your own device. Counslr is available for free to all students at partnered schools and employees at partnered companies.
The Counslr app is entirely text-based, meaning you will interact with your counselor through messages (rather than audio or video). Some issues are still best solved with face-to-face counseling, but in many cases text-based support is extremely effective. Some of the reasons people prefer text-based support include the ability to have a session from anywhere without anyone else being able to listen in, the ability to see your conversation log after a session to review what you discussed, and the feeling of increased comfort that may accompany typing instead of talking, among others.
Sessions are free to end users at our partner organizations. We won't ever ask you for any payment or insurance information.
We take your privacy seriously: our entire platform is encrypted and HIPAA-compliant. We’ll never share or sell your information.
Counslr is only available to students and employees at partnered organizations. We're aiming to expand to as many organizations as we can, to help as many people as possible. In the mobile app, you can select the "Don't see your organization?" button and tell us why you want Counslr to come to your school or place of work.
Questions? Check out our FAQ: https://counslr.notion.site/faq-users
I've had some great experiences on this app. Many of the professionals on this app are really helpful, knowledgeable, and responsive. Although I have had a couple of experiences where the support was not so great, generally my experience has been good. I love the unique concept & format of it being completely text-based, which makes it super convenient for my busy schedule. I have experienced some glitches that occur when I'm typing, but it's usually fixed by closing out of the app.
Great!
Anne8212
Counselors are amazing and app is super user friendly!
Terrible management/glitching
Meeggaann_
This app has previously been useful on one or two occasions out of ten. The app has terrible glitches. No matter how I open a chat, through Chat Now or scheduling an appointment, the person NEVER responds, and I waited a long amount of time before giving up-15 or 20 minutes. I have sent my feedback several times and they always say they’re working on it or that i should just keep waiting or that they’ll check with the counselor on their end, but nothing ever changes. Would not recommend unless the app is running perfectly. because it is frustrating to waiting around for someone to talk to who never responds.
5/5
Roronoa1!
Awesome service!
Version 7.5.0 makes mental health support even more accessible.
1. We've included a handful of bug fixes and performance improvements that we've found based on your feedback.
2. 7.5.0 includes added security measures to keep your information safe.
Version 7.5.0
The developer, Counslr LLC, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Linked to You
The following data may be collected and linked to your identity:
Contact Info
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
Diagnostics
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
Information
Seller
Counslr LLC
Size
102.8 MB
Category
Health & Fitness
Compatibility
Requires iOS 15.0 or later.
iPhone Requires iOS 15.0 or later.
iPad Requires iPadOS 15.0 or later.
iPod touch Requires iOS 15.0 or later.
Languages
English
Age Rating
13+
13+
This app has an age rating of 13+ with content restrictions. Some content may be rated higher, but access is managed by the developer through in-app controls.
