FACES Beauty – فيسز

Name: FACES Beauty – فيسز
Rating: 2.3 (27 reviews)
Author: ALLIED ENTERPRISES LLC

Shop Skincare, Makeup, Perfume

Only for iPhone

Free · Designed for iPhone

27 Ratings
Ages

4+
Years
Category

Shopping
Developer

ALLIED ENTERPRISES LLC
Language

EN
English
Size

98.8
MB

iPhone

With over 20 years of beauty experience in Saudi Arabia, Kuwait and the United Arab Emirates, we realize that it is more than just fate to look and feel good; it is a choice you make every day. That's why we offer you an easy to use, super fun app to explore the most luxurious brands in fragrance, skincare, bath & body, makeup, and haircare at your fingertips. Each item handpicked by the region’s most trusted beauty experts. In this app you’ll find all the little things that empower you to take care of yourself and your loved ones. Download the FACES app today and enjoy: - Exclusive luxury brands such as Lancome, Giorgio Armani, Benefit, Make Up For Ever, Givenchy, Clarins, Clinique and much more - Weekly new arrivals and exciting offers - Notifications when your favorite products are back in stock - Sort products and search by your favorite brand - Choose your preferred payment option: Cash on delivery or Credit Card - Login, manage or create an account to Track Your Order. Shop at FACES: # 100% authentic products # Easy returns # Cash On Delivery # Free Delivery on orders above 250 SAR / AED # Free Samples with each purchase

Ratings & Reviews

2.3

out of 5

27 Ratings

Worst service - delay shipment - missing items
03/21/2025

G - 88
This is by far one of my worst experiences, order was delayed - they manage to give DHL my wrong address and even when contacting them several times they didn’t support. Address on my profile was my formal address and yet they manage to blame me for providing wrong address - I had to check DHL website and realized that faces shared random lines duplicate of one part of my address . Order was partially delivered with no notice on the rest of the order which after chasing then it turns out it was canceled. They don’t send order confirmation- if your order is partially delivered you can NOT access full order - definitely deleting the app once I receive the rest of my shipment information. If there is less than one star I would have chosen it

Developer Response
Hello Shahad,Thank you for taking the time to leave us a review.We’re truly sorry to hear about your recent experience with us. We’d appreciate the opportunity to reach out to you. Please share your contact details with us at support@faces.com, and our customer care team will reach out to you as soon as possible.Your feedback is invaluable in helping us improve, and we’re committed to ensuring a better experience moving forward. We look forward to connecting with you soon.Faces Team
Worst service - delay shipment - missing items
03/21/2025

G - 88

This is by far one of my worst experiences, order was delayed - they manage to give DHL my wrong address and even when contacting them several times they didn’t support. Address on my profile was my formal address and yet they manage to blame me for providing wrong address - I had to check DHL website and realized that faces shared random lines duplicate of one part of my address . Order was partially delivered with no notice on the rest of the order which after chasing then it turns out it was canceled. They don’t send order confirmation- if your order is partially delivered you can NOT access full order - definitely deleting the app once I receive the rest of my shipment information. If there is less than one star I would have chosen it
Developer Response 03/22/2025
Hello Shahad,Thank you for taking the time to leave us a review.We’re truly sorry to hear about your recent experience with us. We’d appreciate the opportunity to reach out to you. Please share your contact details with us at support@faces.com, and our customer care team will reach out to you as soon as possible.Your feedback is invaluable in helping us improve, and we’re committed to ensuring a better experience moving forward. We look forward to connecting with you soon.Faces Team
very very very bad
09/18/2023

so1345so
After paying, the order do not appear and an error message appears althoug money was withdrawn To get my money back, I have to contact support many times, which are very unhelpful They cancel orders many times and tell me that the product was out of stock, although it is still avilable on website There are fake products showen on their app with 0 SAR or 0.01 SAR If I try to order it and pay shipping fee, they cancel it I think they offer these fake products to attract customers I will never recommend anyone to use this app or even their website
very very very bad
09/18/2023

so1345so

After paying, the order do not appear and an error message appears althoug money was withdrawn To get my money back, I have to contact support many times, which are very unhelpful They cancel orders many times and tell me that the product was out of stock, although it is still avilable on website There are fake products showen on their app with 0 SAR or 0.01 SAR If I try to order it and pay shipping fee, they cancel it I think they offer these fake products to attract customers I will never recommend anyone to use this app or even their website
Log in problem
02/28/2025

Victory611
After the last updates I could not log in using my email and password though I still can log in when using the website.

Developer Response
Hello Victory,Thank you for taking the time to leave us a review.We’re truly sorry to hear about your recent experience with us. We’d appreciate the opportunity to reach out to you. Please share your contact details with us at "care.ae@faces.com", and our customer care team will reach out to you as soon as possible.Your feedback is invaluable in helping us improve, and we’re committed to ensuring a better experience moving forward. We look forward to connecting with you soon.Faces Team
Log in problem
02/28/2025

Victory611

After the last updates I could not log in using my email and password though I still can log in when using the website.
Developer Response 03/02/2025
Hello Victory,Thank you for taking the time to leave us a review.We’re truly sorry to hear about your recent experience with us. We’d appreciate the opportunity to reach out to you. Please share your contact details with us at "care.ae@faces.com", and our customer care team will reach out to you as soon as possible.Your feedback is invaluable in helping us improve, and we’re committed to ensuring a better experience moving forward. We look forward to connecting with you soon.Faces Team
Worst app
11/30/2023

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Worst online shopping ever after making 2 orders both of them were cancelled
Worst app
11/30/2023

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Worst online shopping ever after making 2 orders both of them were cancelled

We’ve been working behind the scenes to make your experience even better: - New in Saudi Arabia: Pay with your Mokafaa Rewards points at checkout. - Enhanced security to keep your account and data safer than ever. - Performance optimisations for faster, smoother shopping. Update now to enjoy the latest improvements!

Version 4.1.6

12/18/2025

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:
- Contact Info
- Identifiers
- Usage Data
Data Linked to You

The following data may be collected and linked to your identity:
- Contact Info
- Identifiers
- Usage Data
Data Not Linked to You

The following data may be collected but it is not linked to your identity:
- Diagnostics