DNAS Connect Version 6.1 Merry Christmas and happy new year! We continue to improve the app to bring you the best experience. Following items are included in this update: - ChatDNAS update and general AI capabilities improvements - Bug fixes - Performance improvements - Enhanced visuals Update now to get the best DNAS Connect experience!

DNAS Connect Version 6.0 We’ve made some exciting improvements to enhance your experience! Here’s what’s new: Fresh new visuals – enjoy an improved and modern look throughout the app. Chat with the Contact Center – get support and schedule new service directly within the app. Updated filters for Work Order History – find what you need faster. Performance improvements and bug fixes – smoother, faster, and more reliable than ever. Update now to get the best DNAS Connect experience!

Bug fix for camera permission approval from new ticket submission screen

Added support chat and update notifications features Made problem description required Fixed keyboard blocking credentials fields bug Limited view of WO history based on user authorization Added button to delete account from settings screen

• Limit WO history based off web profile store #. • Dashboard Screen: Financial Snapshot - Overview of AR Balance. • Work Order Management: Display of all work orders with real-time status updates. Ability to drill down into each order for detailed views. • Removed picture upload option, will be restored in future update. • Press anywhere on the site card from sites list should work to go to site equipment list. • Allow customers to reset password. • Filters update.

• Limit WO history based off web profile store #. • Dashboard Screen: Financial Snapshot - Overview of AR Balance. • Work Order Management: Display of all work orders with real-time status updates. Ability to drill down into each order for detailed views. • Removed picture upload option, will be restored in future update. • Press anywhere on the site card from sites list should work to go to site equipment list. • Allow customers to reset password. • Filters update.

Add generic service request form link to app about screen. Added required update functionality – users will be required to update to latest version on all subsequent versions. BUG FIXES: • Added emergency ticket form field. • Made time pick stick on option select instead of closing (on iPhone) • Fixed wrong error message on using existing email for registration. • Updated original caller to reflect POC name in weblog. • Swapped incorrect equipment and site id positions.

Bug fix for PO required field Bug fix for start and end time fields

Advanced search on "view history" screen rename "Access Time" and "access date" to be "Request time" and "Request Date" Limit users view of sites and work order (based on site) using store #'s show submitted tickets that have not been turned into a workorder on "view history" screen

Update Access times to use 12 hour time Added About Screen (user guide, link to website, link to contact us) Added Equipment type field in ticket form Added fields for warranty information to ticket form Updated ticket form to preload QR Code UI updates

Fix for scroll/press malfunction on sites screen Fix for loading previous service request data on view history screen

Updated UI Add images to service requests View Status of active work orders Improve QR scanner functionality Improved sign in functionality

Bug Fixes

Bug Fix More Details in Ticket History

* Bug Fixes * Added Help Menu * One user Can create tickets for multiple locations

Bug Fix

Bug Fixes Change Requests as per Client Feedback

*Bug Fixes *Client Feedback Included

* Fixed bugs based on User Feedback