As awesome as True Rest Float Spa is, there app is not! Even though I have an account and I’m logged in, EVERY time I open the app I have to first select a location, before I can do anything. How is this not something you save? And selecting a location is not a one click process, it ironically is a multiple step process.

UPDATE: I’m happy to report the app has improved greatly since I wrote the bad review below. [Old review]True Rest Float Spa knows how to create a great float tank experience. But they apparently don’t know enough about mobile apps to recognize this one is bad enough to actually cause them to lose business. It’s so bad that it would honestly be better to not have an app at all. It can’t remember who you are, can’t remember your location or favorite spa, the feature to locate nearby locations is broken, once you get stuck in it you can’t get out without closing the app, … I could go on and on.

After many years of complaints from other users, True Rest and the app developers continue to be deaf of the concerns that could make this app more useful. When a member opens the app, they have to always select a location. When you choose "Closest To Me" it maps the entire United States... and the user still has to zoom in to get to the closest location. There should be an option for member's preferred location.

True REST has it down to a science. From the moment you walk in they have truly thought of it all. I’ve been so excited for the points portion of this and being able to see details of my membership online as well as booking.