I lose track of my remote a good amount. This app is almost perfect. The only thing that isn’t great is the app seems to time out after a while but only for certain functions. So I will be able to change the volume, but not control whatever is playing on the tv. I get why the app can’t turn on the tv, since the tv can’t connect to Wi-Fi while turned off. But I feel like there should be some way to keep the app from going inactive or whatever is happening. The fix is just to close the app and reconnect, but it would be perfect if this was fixed

My kids lost the remote to my LG TV so I went to the App Store to find the LG iOS remote. This one appeared to be made by LG so I downloaded it for free, then right away was nagged into purchasing it to get rid of ads and unlock the premium features. Once I realized this was not the official LG app I went back and found the real one. It’s the LG Thinq app, which is also used for all of the other LG IOT connected devices. I regret spending money on this TV plus app even if it was on sale. It does very little that the official app doesn’t do and the experience and flow of the LG app is better. I was sold on the screen mirroring feature that this app claimed to do, but I cannot get it to work for the life of me. I was able to upload some home videos and play them on the TV, but it was extremely difficult and frustrating to even get that to work and could only upload one at a time then go through a drawn out process from the very beginning to get another to load. The track pad is practically unusable because it’s way too sensitive. A tiny movement makes the cursor fling all the way across the screen. I cannot recommend any purchase this app. Just download the LG Thinq app and it will do basically everything this app does and better

I feel it's absolutely ridiculous that you need to pay to use this app to control your tv. They reel you in by letting you control your tv for the first few minutes then suddenly an ad comes up asking you to pay in order to continue. You can get rid of this ad by exiting but as soon as you try pressing a button it pops back up, essentially blocking you from being able to continue. This is absolutely ridiculous. I can understand the concept of "pay to remove ads" (those pesky top or bottom screen ads.) But the fact that you cannot use the app at all without paying is ridiculous and downright greedy. I can't justify paying a single penny for this, it's a remote control substitute, not a fast pass at Disney World.

It’s convenient to have a remote app on your phone and I don’t mind the $20 subscription but the only thing is you have to turn on your TV before you start using the remote. I don’t know if it’s just my phone or if it is a glitch, but whenever I connect to it and the TV’s off and I press the power button it says “are you sure you want to disconnect?”. I’d also add that when your phone turns off or you go off the app, the controls don’t work and the only thing you can do is control the volume. The input button doesn’t work either, it just takes me to the lg store. I’ve found a work around but I’d rather use the input button than the method I’m already using.