Hi there! Thank you for the review. We're sorry to hear that the drop-down list isn't clear for your address. Can you please contact the Customer Hub so we can discuss this?

Hi there, thank you for your review. We’re truly sorry to hear that the recent changes to our app have made it difficult for you to use, especially after being a loyal customer for over 10 years. That’s not the experience we want for anyone, and we completely understand your frustration.We know how important it is for shopping to be quick, clear, and straightforward, and we’re sorry the new design hasn’t met your expectations. We're working hard to continually make improvements and improve your shopping experience with new functions and features. In the meantime, if you'd like to discuss this further or need assistance, please don’t hesitate to reach out to our Customer Hub.

Thanks so much for your feedback, we're really glad to hear you like the new design!We completely understand your frustration about the old app suddenly stopping. Just to clarify, we did send out emails to let customers know about the move to the new app, especially for those whose accounts were scheduled to transition. That said, we’re sorry if the message didn’t reach you or wasn’t as clear as it should’ve been — we’ll take that on board.We really appreciate you sticking with us through the change and hope the new app continues to grow on you.

Hi, we're sorry to hear that you've had issues logging in. This isn't something we've found to be an underlying issue, please reach out to our Customer Hub team as we'd love to help sort this out for you.