myKCMO 4+

This app is extremely slow and won’t let me submit a request. The navigation is not intuitive, and the issue types are non-specific and don’t fully represent resident-facing language. For instance, many residents don’t know if a water issue is “water” or “sewer/storm water.” Moving the pin on the map caused glitches and a long load time. Once I tried to submit my request, the system timed out 4 times.
Getting resident feedback on 311-type issues seems to be important, and I wish it were easier to give that feedback.

So I also repeatedly experienced the timeout issues with both the map and submission portions of reporting a violation.
But after a few tries and repeatedly being met with the “request timed out” or similar error, it seemed like I had gotten to the next stage of reporting my issue where I got to upload photos.
This also timed out several times until I eventually gave up and closed the app. BUT THE REPORT HAD SEEMINGLY BEEN PROCESSED WHEN I OPENED THE APP AGAIN.
So don’t give up altogether. This app is unfettered KCMO garbage for sure. But there appears to be a degree of functionality to it despite its constant insistence that it’s not working.
Maybe it’s a metaphor for living in KC or next to a Celtic Management property. Maybe we did something to deserve this.

Most reviews for the app have been done a very long time ago, but over the short time that I’ve had the app - like about two months - there have been many updates improving the app. For instance, I was on my way home from work when I noticed a traffic signal out right near my home, I submitted a report on the app (very easily I might add), and when I was leaving to go to work the next morning they had a crew working on the light.

Crazy great app - I hope more people start using it and help get the rating up on it!