SquareTrade Protection Plans cover all of your electronic devices for accidents like drops and spills, plus common malfunctions. We’re trusted by over 80 million customers and have an A+ rating from the Better Business Bureau. Plus, SquareTrade Protection Plans are the only plans backed by Allstate.

Our mobile app makes it easy to access all our services, right at your fingertips.

Use the SquareTrade mobile app to:
• Understand your coverage
• Upload your item receipt
• File a claim to get your item repaired or replaced
• Check your phone health and network speeds to help troubleshoot your device
• View tips on how to get more from your technology
• Chat with an agent
• Buy a plan to protect a new item
• Update your account information
• Access premium features like Tech Support, ID Protection and Roadside Assistance on selected plans

To view our Notice at Collection, go to

What’s New

Version 8.25

We regularly make release updates to improve your experience.

With this release, we've made updates to the upload receipt functionality and added the ability to register your device.

We value your feedback, so if you have any ideas or suggestions email us at If you like the new update, please leave us a rating and review.

Ratings and Reviews

4.5 out of 5
2.8K Ratings

2.8K Ratings

usarose ,

I got denied because I supposedly selected physical damage

I could not go back and had to call anyway. The app is super sensitive and there is no going back and starting again. Be sure of the damage classification before you submit your claim -it was covered under wear and tear by the operator- Michelle who was super helpful. Faz was the online chat guy who helped as well to submit notes that it was wear and tear and not physical damage.

sleepless nights 51 ,

Terrible customer service

I purchased four Plans in March 2018 I am fully aware that they do not cover lost phones, I call them to let them know that I have a new phone my sons phone was lost And I have had the worst time trying to get coverage for his new phone they gave me the incorrect information the representative gave me a false name he was Indian and gave me an American name I was on hold for over an hour he told me that a supervisor will call me back which they have not called me back as of yet every day that I’ve been calling up and getting the runaround and no one is giving me the correct information I spent over $600 on four plans and over it at this point I am about to go to the news channel to tell them what’s going on and I have the screenshots of me being on hold and on the call over and your and a half all I’m trying to do is get a phone covered and a phone fixed when you try to put in a claim it is the worst ever you’re better off going through your mobile phone company and paying a monthly bill at least when you call In your service Is provided immediately and your phone gets fixed right away I’ve been trying for three weeks to get service and to get my problem rectified and as of yet I have not Square Trade is an awful service You’re better off going through your phone carrier it’s less headache a little bit more money but it’s worth it.

Nina1978 ,


I been using ST for over 10 yrs they used to be great but now when I file a claim they pretend they don’t have the receipt even though they do then you have to find your receipt years later just to submit it again. Then they make you take a picture of the back of you product to see the serial number. Then they say we can’t see it or please use a different format and size. Then they still say they can’t see it. And they use email too. Using Email can detect all totes of formats but they pretend they still can’t see it. And if they do see it they say it’s blurry. It’s not blurry it’s clear and they can see it. So BEWARE they are liars and will Not hello you when your product fails. Use a different warranty company because they changed for the worse. They Also will say purchase date is different than warranty date even though they know you have a grace period of 30 days to buy a warranty. So of course dates would differ if you don’t buy warranty the exact same day. WENT FROM 5+ to ZERO STARS. What happened to this company? I guess it’s under new management.


52.1 MB

Requires iOS 11.0 or later. Compatible with iPhone, iPad, and iPod touch.



Age Rating
This app may use your location even when it isn't open, which can decrease battery life.


  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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