MyOncor 4+

Oncor Electric Delivery Company LLC

    • 3.1 • 127 Ratings
    • Free



More power at your fingertips. With MyOncor, customers can instantly access their account and report outages, manage new service requests and receive real-time updates from Oncor.

Features include:

• Report power outage and street light issues
• Check your current outage status and your outage history
• Track estimated restoration times quickly from your mobile device
• View outage information using current location or Google Maps

• Start and track new service for your construction project
• Manage multiple properties and locations
• Access builder and developer resources

• Read articles from Oncor’s blog, The Wire
• Find important safety information to keep you and your family safe before, after and during severe weather
• Receive energy efficiency tips to help manage your energy consumption and save on your electric bill
• Stay up-to-date with Oncor social media accounts

*To use MyOncor, you must be a customer in the Oncor Electric Delivery service territory.

What’s New

Version 2.14.0

MyOncor is updated regularly so we can make it better for you. Please update to the latest version to use all available app features. This version includes enhancements and bug fixes to improve the customer experience.

Ratings and Reviews

3.1 out of 5
127 Ratings

127 Ratings

txkneader ,

Don’t waste your battery power downloading

Downloaded so I could see better outage map since tonight is third time in less than 30 days I’m without power. Waste of time - the outage map you see as an option in the app pics above simply opens your phone browser to their outage map posted on the website. That map using a smartphone only zooms in to a roughly 15 x 15 mile square. Fortunately I live 8 miles from an airport so I can guess that one of the outages north of it is mine. So, programming whether it be app or website is not an oncor strength.

Back to miles ,


The app is horrible and a waste of our money sense we are paying for it. Oncor doesn’t keep up with anything where I live tree trimming, lines and power goes out about once a month and sometimes more often and the app only works when it wants to just like Oncor. Prices for there service goes up and quality goes down.

JBouv79 ,

Love the Features

It’s nice to look at all the features as it relates to a commercial business. The monthly billing display and ease of creating an outage is very streamlined and user friendly. I can see kW and power factor on the front page and even outage reasons and work orders. Great addition for customer service.

App Privacy

The developer, Oncor Electric Delivery Company LLC, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Contact Info
  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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