Screenshots

Description

More power at your fingertips. With MyOncor, customers can instantly access their account and report outages, manage new service requests and receive real-time updates from Oncor.

Features include:

REPORT OUTAGES
• Report power outage and street light issues
• Check your current outage status and your outage history
• Track estimated restoration times quickly from your mobile device
• View outage information using current location or Google Maps

MANAGE NEW SERVICE REQUESTS
• Start and track new service for your construction project
• Manage multiple properties and locations
• Access builder and developer resources

REAL-TIME ONCOR NEWS UPDATES
• Read articles from Oncor’s blog, The Wire
• Find important safety information to keep you and your family safe before, after and during severe weather
• Receive energy efficiency tips to help manage your energy consumption and save on your electric bill
• Stay up-to-date with Oncor social media accounts

*To use MyOncor, you must be a customer in the Oncor Electric Delivery service territory.

What’s New

Version 2.0.0

We are pleased to announce the launch of the Powered by Oncor portal – an online portal that provides our commercial customers with around-the-clock access to their detailed premise information. To go one step further, we’ve also added new commercial functionality to our MyOncor mobile application so our commercial customers can access the portal anywhere, anytime, right from their mobile device. The easy-to-use Powered by Oncor portal and mobile app gives immediate access to premise information, such as work requests, power factors, account details and more!

Ratings and Reviews

4.0 out of 5
63 Ratings

63 Ratings

GeorgeHUT2005 ,

Easy to Use

I had the pleasure of being woken up by my wife to tell me the power was out..at 2 AM 🤦‍♂️ Anyways, this app. is great! I reported the outage and started receiving texts alerts shortly thereafter.

i.am.john ,

Caution

When clicking on the text message sent from Oncor with an invitation to download their app, you may/will be prompted to download Microsoft’s Sharepoint app. Instead of stalling Sharepoint, scroll towards the bottom of the page and click on the App Store or go directly to the App Store and search for Oncor.

Is next to impossible to contact Oncor in this regard without lots of digging.

Developer Response ,

We appreciate your feedback, and apologize for the less than satisfactory experience in using MyOncor. As we are always looking to improve user experience, we value your comment. Please feel free to reach out to contactcenter@oncor.com or through the In-App Feedback with additional comments.

Ams4444 ,

Neat, clean simple to use app

This gives me ability to report outages in 3 clicks total. Pretty well organized lightweight app brings lot of value to users.

Information

Seller
Oncor Electric Delivery Company LLC
Size
103.5 MB
Category
Utilities
Compatibility

Requires iOS 13.2 or later. Compatible with iPhone, iPad, and iPod touch.

Languages

English

Age Rating
4+
Copyright
Price
Free

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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