Dallas 311 provides access to non-emergency City Services 24 hours a day, 7 days a week.
Use this application to report graffiti, weeds, and other problems to the city.
Minor bug fixes.
Ratings and Reviews
I liked the old version of the app better. It was quicker to submit a request because there weren’t so many steps to complete. They also needs to fix a bug on the app, because I will submit pictures of the things I want to report but when I go back to look at what I’ve reported they all show that there aren’t any pictures. So I don’t know if Dallas 311 for sure can see what I seeing to properly address the issue I am reporting.
Royal Pain Now
UPDATE: You all finally updated it today, yet you didn’t bother resolving any of the issues we have taken the time to post in regards to. So to sum it up, you all could care less.
Now when I see potholes, I simply do my best to dodge them and continue on. There’s no use pulling over and wasting 10 minutes of my time, trying to report them on the now complicated 311 app. The streets are becoming more of an obstacle course and can only assume it’s because less folks are taking time to report these things. When I see flashing inop traffic signals, same thing, I just continue on. Seriously, it’s a royal pain to report these things through this app now. So why should we even bother? The positive reviews must be coming from the app designers and/or city employees.
Horrible upgrade to 311 app!
I frequently used the 311 app to report dead squirrels, pot holes and traffic light issues. It was easy to pull over in my car, place the report with a few taps and be done in seconds. This new version is convoluted and difficult to navigate. How do you report a down traffic light? There is not a way to do this anymore that I can see. Report a dead squirrel in the road? Waaay too many questions to answer to place the report-takes much longer than before.
It’s great to have the ability to make reports, and issues are resolved, but this app is not an improvement at all for the way in which I use it.
With Family Sharing set up, up to six family members can use this app.