This app is so annoying and the worst app ever it glitches so bad that it takes like two hours to finally put all the information in for each kid. I’ll finish a kid and do another one and when I go back all the information I did on the previous kid is deleted and this happens multiple times. And yes, everything will say it is synced and it will still delete. I don’t have time to fool around with this app even as a parent the app has similar issues it’s glitches. It’s very slow and just to look at my bill It takes about 10 minutes due to loading. The main thing that’s frustrating is there’s no way that we can contact parents through the app. a lot of other daycare centers have that feature on their app. We’re not allowed to have the parents phone numbers so a lot of times when we need to get in contact with a parent we have to stop what we’re doing and call for admin and sometimes admin is busy. It is very inconvenient for everyone. Because we weren’t able to get in contact with the parents sometimes kids are out of diapers don’t have extra clothes when needed so we just have to figure something out. Which can frustrate the parent when coming to pick their kid up.

There’s not much else to say about this app. All of the enthusiasm I used to have about checking in on my kids is no longer there. The experience of this app was the catalyst. Seems like the only KPI they focus on is surprising the end user it actually worked. Again, this isn’t a joke, I don’t own a competitor or care. I really just want something functional. This app has pushed me away from even being up to date with my children. Mostly banking on a phone call if there a dire emergency. If the goal was to relinquish the parent from updates and to forget abouti their kids this app wins across all boards. I’m sure they will be quick to jump to user error or improper setup. Fine but know your the joke at the dinner table and at my job. When you’ve got parents across the board frustrated it might be time to just 1) go out of business or 2) actually work on improving the product. Maybe start with polling a parent on what they care about too. Not a genius here just trying to help you .

This app was specifically designed for parents at LearningJungle could get effective updates on their children. But this app is less than mediocre. Half of the time it does not work according to the teachers. There has been times where I have gone over a week without a full day of updates. So I am completely in the dark on what’s happening with my child. There’s no direct messaging and no video pulsates. While video and pictures are nice to have, it should be required for there to be some sort of update when your child is at school 5 days a week. The milestone updates seem to be just a checkbox and extremely impersonal. This app is pretty useless to be honest and the creators need to start over.

Either this app has gotten hacked or someone was doing some testing in prod. Received over 100 notifications in the past hour of debits being taken out that weren’t taken out and updates to children’s portfolios that aren’t mine. No way to contact the company to tell them there’s an issue.