TagPoint
Facility management system
Only for iPhone
Free
TagPoint is an app to take care of your facilities, assets and services.
TagPoint innovates QR codes. It is designed for your teams, guests and tenants to create service and maintenance requests, schedule planned preventive maintenance, make orders and report issues.
FOR GUESTS:
• Any hotel service from a simple QR scan
• No need to call the reception desk
• Guests feel heard and cared for
FOR TENANTS:
• No need to contact administrative staff to report an issue
• The app is easy to use and doesn't require a login
• Improved service level, services are provided faster
FOR SERVICE WORKERS AND TEAMS:
• All requests are at hand and serve as a to-do list with timely reminders
• No requests get lost, no duplicate requests
• Significantly reduce requests resolution time
• Tasks can be managed and assigned anywhere at anytime
• Clear team workflow analysis
Experience savings on labour costs by spending less time on service requests workflow, tracking requests resolution time and retaining your existing tenants and guests.
more • Location search — quickly find the one you need in the list
• The request list now remembers your sort order. Choose the order that works for you — it will still be there when you come back, so there's no need to set it up again
• Faster performance and fewer crashes
6.50 Aug 13
We’ve updated the app interface for iOS 26.
On devices running the latest version of iOS, screens, buttons, and navigation now better match the updated operating system design. Familiar flows remain in place, so you can keep using the app just as before.
6.49 Jul 25
We’ve updated the app interface for iOS 26.
On devices running the latest version of iOS, screens, buttons, and navigation now better match the updated operating system design. Familiar flows remain in place, so you can keep using the app just as before.
6.48 Jul 17
We’ve updated the app interface for iOS 26.
On devices running the latest version of iOS, screens, buttons, and navigation now better match the updated operating system design. Familiar flows remain in place, so you can keep using the app just as before.
6.47 Jun 25
We’ve updated the app interface for iOS 26.
On devices running the latest version of iOS, screens, buttons, and navigation now better match the updated operating system design. Familiar flows remain in place, so you can keep using the app just as before.
6.46 May 21
We’ve updated the interface fields for filling out issues. Filling out requests, surveys, and checklists is now smoother and faster.
6.45.5 Apr 22
We’ve updated the interface fields for filling out issues. Filling out requests, surveys, and checklists is now smoother and faster.
6.45.3 Mar 16
We’ve updated the interface fields for filling out issues. Filling out requests, surveys, and checklists is now smoother and faster.
6.45.2 Feb 16
We’ve updated the interface fields for filling out issues. Filling out requests, surveys, and checklists is now smoother and faster.
6.45.1 Feb 10
We’ve updated the interface fields for filling out issues. Filling out requests, surveys, and checklists is now smoother and faster.
6.45 Feb 9
Linking locations to QR codes is now even easier. The app remembers where you’ve already linked them and automatically suggests the right location next time.
6.44.1 12/24/2025
Linking locations to QR codes is now even easier. The app remembers where you’ve already linked them and automatically suggests the right location next time.
6.44 12/18/2025
Linking locations to QR codes is now even easier. The app remembers where you’ve already linked them and automatically suggests the right location next time.
6.43 11/20/2025
Closed requests are now easier to find — the Archive is available alongside all other request lists.
We’ve added even more transparency to performance tracking: request lists and details now show the automatically calculated completion duration — e.g., “closed in 2h 15m.”
6.42 11/14/2025
Closed requests are now easier to find — the Archive is available alongside all other request lists.
We’ve added even more transparency to performance tracking: request lists and details now show the automatically calculated completion duration — e.g., “closed in 2h 15m.”
6.41 10/29/2025
Now it’s easier to navigate the list of requests. Instead of showing only the location name, the full location path is displayed — for example: Building → Floor → Kitchen. If you have similar names on different floors or in different buildings, there’s no need to open a request to find out where exactly the issue occurred — the relevant information is visible right away. For large facilities, you can expand or collapse the full path as needed.
In addition, when assigning executors or assistants manually, you’ll now see not only their names but also their job titles. This is especially useful for large company with many employees — it helps you quickly find the right person for the request.
6.40 10/16/2025
Request analytics are now more accurate. Previously, requests could be closed immediately, skipping the ‘In-progress’ stage. Now the workflow is unified: before closing, the assigned employee must first start the request. This ensures that reports reflect more accurate request timelines.
6.39 10/10/2025
Request analytics are now more accurate. Previously, requests could be closed immediately, skipping the ‘In-progress’ stage. Now the workflow is unified: before closing, the assigned employee must first start the request. This ensures that reports reflect more accurate request timelines.
6.38.4 09/25/2025
Sometimes a request can’t be completed for objective reasons — it falls outside the area of responsibility or is no longer relevant. Now, such requests can be rejected with a clear explanation, so they don’t linger in the system.
• When an employee rejects a request, it will be archived with the status “Rejected”.
• The requester will receive a notification with the reason for the rejection.
• In the Rejected Requests report, managers can review the reasons and use the insights to improve processes.
6.38.3 09/12/2025
Sometimes a request can’t be completed for objective reasons — it falls outside the area of responsibility or is no longer relevant. Now, such requests can be rejected with a clear explanation, so they don’t linger in the system.
• When an employee rejects a request, it will be archived with the status “Rejected”.
• The requester will receive a notification with the reason for the rejection.
• In the Rejected Requests report, managers can review the reasons and use the insights to improve processes.
6.38.2 08/15/2025
Sometimes a request can’t be completed for objective reasons — it falls outside the area of responsibility or is no longer relevant. Now, such requests can be rejected with a clear explanation, so they don’t linger in the system.
• When an employee rejects a request, it will be archived with the status “Rejected”.
• The requester will receive a notification with the reason for the rejection.
• In the Rejected Requests report, managers can review the reasons and use the insights to improve processes.
6.38.1 07/24/2025
Sometimes a request can’t be completed for objective reasons — it falls outside the area of responsibility or is no longer relevant. Now, such requests can be rejected with a clear explanation, so they don’t linger in the system.
• When an employee rejects a request, it will be archived with the status “Rejected”.
• The requester will receive a notification with the reason for the rejection.
• In the Rejected Requests report, managers can review the reasons and use the insights to improve processes.
6.38 07/18/2025
You can now view the maintenance history of a specific location or equipment by scanning a QR code.
To show the Maintenance History icon on the action screen, go to the location settings and define who can access the history.
Access can be public (visible to everyone), limited to authenticated users, or restricted only to users with specific roles.
Tapping the Maintenance History icon opens the full list of requests for that location — both resolved and planned.
6.37.2 06/26/2025
You can now view the maintenance history of a specific location or equipment by scanning a QR code.
To show the Maintenance History icon on the action screen, go to the location settings and define who can access the history.
Access can be public (visible to everyone), limited to authenticated users, or restricted only to users with specific roles.
Tapping the Maintenance History icon opens the full list of requests for that location — both resolved and planned.
6.37.1 06/23/2025
You can now view the maintenance history of a specific location or equipment by scanning a QR code.
To show the Maintenance History icon on the action screen, go to the location settings and define who can access the history.
Access can be public (visible to everyone), limited to authenticated users, or restricted only to users with specific roles.
Tapping the Maintenance History icon opens the full list of requests for that location — both resolved and planned.
6.37 06/10/2025
• Location search — quickly find the one you need in the list
• The request list now remembers your sort order. Choose the order that works for you — it will still be there when you come back, so there's no need to set it up again
• Faster performance and fewer crashes
more Version 6.50 Aug 13
Data Linked to You The following data may be collected and linked to your identity:
Location Contact Info User Content Identifiers 