Solution Sidekick

Name: Solution Sidekick
Rating: 2.3 (107 reviews)
Author: Best Buy Co., Inc.

In-aisle or in-home selling

Free · Designed for iPad

107 Ratings
Ages

4+
Years
Category

Business
Developer

Best Buy Co., Inc.
Language

EN
English
Size

45.6
MB

Portable assistant to help you provide robust solutions for shoppers!

Ratings & Reviews

2.3

out of 5

107 Ratings

Sluggish, Buggy, and lacks important features
04/14/2023

jarmbi
The scanner takes forever to pull up, and has a very hard time scanning UPC’s. there is no feature for scanning LP’s and there is no open box management or count at all. any item you have pulled up clears after inactivity. if you type in a search for an item and misspell it and try to go back and correct your mistake, the app will clear the search bar when you click on it again. everything takes longer than it should to load, even with gigabit internet. this app tries to make my job easier, but seems to only make it harder. a lot of these features we already have on the computers, but would be insanely helpful in your pocket on the floor. ESL management would be cool too.
Sluggish, Buggy, and lacks important features
04/14/2023

jarmbi

The scanner takes forever to pull up, and has a very hard time scanning UPC’s. there is no feature for scanning LP’s and there is no open box management or count at all. any item you have pulled up clears after inactivity. if you type in a search for an item and misspell it and try to go back and correct your mistake, the app will clear the search bar when you click on it again. everything takes longer than it should to load, even with gigabit internet. this app tries to make my job easier, but seems to only make it harder. a lot of these features we already have on the computers, but would be insanely helpful in your pocket on the floor. ESL management would be cool too.
Lacking in features
09/30/2022

anglemass
App clears pulled up item after inactivity — it shouldn’t. Should really also have an item scan/search history. Needs to have better open box management — LP scanning/condition/stock count etc.
Lacking in features
09/30/2022

anglemass

App clears pulled up item after inactivity — it shouldn’t. Should really also have an item scan/search history. Needs to have better open box management — LP scanning/condition/stock count etc.
Save what’s typed in the search bar
06/26/2024

KaylaJewel
When searching for something and I spell it wrong, I’d like to be able to hit the back button and my words still be in the search bar so I can just change the letters that I misspelled instead of typing it all again.ORI’d like to tap on my previous searches and have it pop up in the search bar so I can edit the search instead of it re-searching the same thing and showing the same results.
Save what’s typed in the search bar
06/26/2024

KaylaJewel

When searching for something and I spell it wrong, I’d like to be able to hit the back button and my words still be in the search bar so I can just change the letters that I misspelled instead of typing it all again.ORI’d like to tap on my previous searches and have it pop up in the search bar so I can edit the search instead of it re-searching the same thing and showing the same results.
Utterly useless after patch
09/07/2023

raditz713
I just downloaded the update and I tried using it before my shift and the infinite loop happens when I look up an item not with scanning but touching the item I want to look up, I looked at chargers and a hdmi cable to see the stock count after truck night. It can load the front page while and good. It was so frustrating last night I almost took it out on a customer.
Utterly useless after patch
09/07/2023

raditz713

I just downloaded the update and I tried using it before my shift and the infinite loop happens when I look up an item not with scanning but touching the item I want to look up, I looked at chargers and a hdmi cable to see the stock count after truck night. It can load the front page while and good. It was so frustrating last night I almost took it out on a customer.

This update includes bug fixes and improvements.

Version 25.9.0

09/24/2025

Data Linked to You

The following data may be collected and linked to your identity:
- Contact Info
- Identifiers
- Usage Data
- Diagnostics
Data Not Linked to You

The following data may be collected but it is not linked to your identity:
- Location
- Identifiers

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Accessibility

Information

Seller
Size
Category
Compatibility
Languages
Age Rating
Copyright

Developer Website

Privacy Policy

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Ratings & Reviews

What’s New

Version 25.9.0

App Privacy

Data Linked to You

Data Not Linked to You

Accessibility

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