Flexy for Desktop
Flex for Happiness
Only for Mac
Free
Flexy for Desktop is ideal for flex workers and people that are always on the go to make them more efficient.
You will have no trouble navigating through the app as it has the same look and feel as your favourite MyTelSmart dashboard.
With the Flexy Desktop App you will be able to:
Easily achieve inbound and outbound calls directly from your computer
* Select your caller ID
* Access all your business phonebooks
* Check your voicemails
And much more...
We love hearing from our users!
If you have any feedback, question or problem, please reach out via e-mail or phone:
* support@telsmart.eu
* +32 2 888 33 00
more Headsets
- Better addresses Play/Pause buttons on the headset to pick up and end calls
Favorites
- Toggle between list and card view of Favorites
Phonebook contacts
- You now got a phonebook with your colleauges in it. Easy to start a call
- Ownership of phonebook (shared with the company or private)
- Bug fixes related to creation and values not showing
Release notes
- Improved call controls when using headset play/pause buttons.
- Enhanced phonebook contacts experience, including clearer ownership and general fixes.
1.6.6 May 20
- Better summaries, more control: You can now quickly view your unread summaries, edit them, and adjust privacy settings - making it easier to tailor the experience to your preferences.
- A redesigned call history: Call history has been reworked with a fresh look and improved filtering, so finding and managing past calls is faster and simpler.
1.6.5 Feb 24
- Introducing summaries: AI-generated and able to extract key points, participants, and all important details from each conversation.
- New configuration options for summaries, allowing you to manage your preferred language, remaining credits as well as toggle generation on or off.
- You can also create favorites of queues, track the queue status (Available, on call...), and pick ups from them with a single click.
1.6.4 09/04/2025
We've re-enabled Presence with better connection handling for a smoother experience.
Fixed an issue that prevented adding contacts from call history.
You can now search your call history by name and phone number.
Added support for the failsafe feature to enhance reliability.
Toggles are now neatly organized, with your favourites displayed first.
Voicemailbox permissions are now fully supported, ensuring everything works seamlessly.
1.6.3 04/04/2025
- Hotfix: disable the presence service temporary
1.6.2 03/21/2025
* Fresh New Look: We've revamped our design with a sleek logo, vibrant colors, and an upgraded sidebar for a more intuitive experience.
* PartnerCRM Finalised: Full integration with third-party CRM systems is here, making your workflows seamless and efficient.
* Enhanced Call History: Improved tracking and visibility of your calls—known bugs are being actively resolved.
* Favorites Over Colleagues: Access your most important contacts faster with the new Favorites screen, replacing the old colleagues view.
* Omnisearch: A game-changing search feature that spans phonebook, favorites, and more for effortless navigation.
* CallerDID Dropdown: Select your preferred CallerDID directly from the call button when managing multiple IDs.
* Smarter Phone Numbers: Enhanced phone number recognition for faster and smoother call handling.
* Performance Control: Added the option to disable hardware acceleration for improved compatibility on your device.
* Streamlined codebase to improve app performance and reliability.
1.6.1 03/18/2025
We're thrilled to announce the release of Flexy Desktop 1.6! This update brings numerous improvements and fixes to enhance your experience, making it smoother, more intuitive, and enjoyable. Here’s what’s new:
New Pop-up Options: You now have more control over your pop-up preferences. Configure the default position, screen, or even drag the pop-up while using the application to tailor your calling experience without interrupting your workflow.
Updated Presence System: The presence system is now fully aligned with the hard phones. You can track the status of your colleagues—whether they are being called, free, or busy on an active call.
Multiple Fixes: Previous issues with the app incorrectly focusing during calls have been resolved, along with other workflow-related problems.
1.6 05/22/2024
Flexy Desktop 1.5.1 Release Notes
We're excited to announce the release of Flexy Desktop 1.5.1! This update is packed with improvements and fixes, designed to make your experience smoother, more intuitive, and enjoyable. Here’s what’s new:
Call Transfer Bugs: Resolved issues affecting call transfers, particularly under high volume and during redirection from external numbers to internal extensions. Success and error messages are now displayed through familiar toast notifications, and the transfer button dynamically updates its text.
Ongoing Pop-Up: Adjustments to the ongoing call pop-up mean it now minimizes rather than closes, keeping your calls accessible without cluttering your workspace. The enable/disable selector for the ongoing pop-up now correctly saves your preferences, ensuring a tailored call management experience. We've streamlined how incoming calls are handled. When the app is minimized or not in focus, incoming calls will now directly open the ongoing call pop-up, ensuring you're always just a click away from your conversations.
Jabra Device Integration: The mute/unmute functionality via Jabra devices has been refined and will now only activate if the device is selected as the active input.
Volumeter Indicator: A new volumeter indicator during calls visually represents the audio level, enhancing your auditory experience by understanding its size and intensity in real-time.
Microphone Tester and Ringtone Selector: The microphone tester now accurately reflects the selected input and its state, and multiple errors with the ringtone output selector have been fixed for a smoother setup experience.
1.5.1 04/03/2024
What's New in 1.5.0
1. Enhanced DTMF Tone Recognition: We've fine-tuned the DTMF (Dual-tone multi-frequency) tones for a seamless experience. Now, all your external number dial tones are recognized accurately without any hassle.
2. Auto-Start Feature: Flexy Desktop now comes with an added convenience – it automatically starts up whenever you turn on your computer. This means quicker access and less waiting time to connect.
3. Improved Error Handling: Experience a more robust application with our improved error handling mechanisms. We've made sure that any glitches are managed more effectively, ensuring a smoother operation.
4. Revamped Call Interface: We've replaced the outgoing call pop-up with an integrated call view. This new interface provides a more streamlined and less intrusive way to handle your calls, enhancing your overall user experience.
Enjoy the new version and thank you for choosing Flexy Desktop!
1.5.0 02/06/2024
Flexy Desktop 1.4.2 Changelog
Reduced Amount of Incoming Call Pop-ups: Enhanced user experience during active calls and when receiving multiple incoming calls.
* Incoming calls are no longer interrupting ongoing calls to minimize interruptions.
Bug Fixes
*Transfer Functionality Restored: Resolved an issue where the call transfer feature was not functioning properly.
*Presence Indicator: Corrected presence status issues experienced by users following multiple consecutive calls.
*Duplicate Pop-Up: Fixed a bug causing duplicate pop-ups in certain rare scenarios.
*Pop-Up Size on Mac: Addressed an issue where pop-ups were not displaying correctly in full screen mode on macOS.
1.4.2 11/21/2023
Release Notes 1.4.1
Improved Audio Quality: The update to the VoIP library significantly boosts sound quality and call reliability, offering a better audio experience.
Jabra Integration: Integration with Jabra headsets now available, enhancing flexibility and choice in audio hardware for users.
Call Popup: A new feature for ongoing calls provides a better way of multitasking. Always see who you are calling, even when Flexy Desktop is minimized or when you are working in another application.
Updated Call Notifications: Redesigned notifications for incoming and outgoing calls offer a clearer, more user-friendly interface.
Revamped Call Transfer Process: The call transfer feature has been completely redesigned, ensuring a smoother and more intuitive user experience when handling multiple calls.
Incoming Call Issue Resolved: A critical fix has been implemented to address and resolve issues affecting incoming calls.
On Hold Issue Resolved: The on-hold functionality, which previously failed to pause audio, has been corrected, ensuring proper operation during calls.
With these updates we want to demonstrate our ongoing commitment to improving Flexy Desktop, ensuring it remains a robust and efficient communication tool for our users.
1.4.1 11/14/2023
* Audio settings revamp:
- New feature: select from which headset/speaker the ringtone is playing, which is not longer required to be the same as the device that you are using to call.
- Selecting microphone & speakers is easier and more intuitive
* New Keyboard Shortcuts for Call Handling:
- Pickup an incoming call with the "play & pause media" key on the keyboard
- Putting an active call on hold with the "play & pause media" key
- Ending a call with the "stop media" key
* Bug Fixes & Improvements:
- The infamous white screen error is fixed
- Mac users no longer receive an error after waking up from sleep mode
- Copy/paste functionality no longer flagged by anti-virus
- The sidebar looks better than ever before!
- Colleague cards have gotten a little bit of paint
- Infinite ringing bug when using "play & pause media" key has now been fixed.
- Fine-tuned the DTMF buttons volume
Upgrade to the latest version of Flexy Desktop today to enjoy these enhancements and make your calling experience smoother than ever. Your feedback is invaluable to us, and we're dedicated to continually improving Flexy Desktop to meet your needs
1.3.9 09/18/2023
* Implement Typescript
* Rework call forwarding logic
1.3.8 07/10/2023
* Fix the number not being filled during incall callback requests
* Add four new sound files in the settings and add a test feature
* Temporarily disable the import functionality for the phonebooks.
* Rework input validation in the input field above the dial pad
1.3.7 05/31/2023
- Redesign the settings page- Add 'add contact' functionality to the call history- Refactor the API functionality on the front-end- Improved logging for presence
1.3.6 05/24/2023
* Fix 2 crashes on the settings page
* Implement speed dials
* Fix minor bug with the callback requests in the call history
1.3.4 04/18/2023
* Added call flow toggles
* Added a button to create an e-mail for: incoming calls, ongoing calls and on call history.
* Updated the call history end point
* Added button to add voicemail messages as read
* fixed a bug for custom audio output devices in the devices.
1.3.2 04/11/2023
* Upgrade Electron version* Add audio player to voicemail messaegs* Translate date picker* Add option to disable ring tone* Decreate the volume of 'end call' sound* Resolve freeze after the application has been minimized.
1.3.1 03/28/2023
Hotfix - devTools are no longer opened on launch.
1.2.9 03/16/2023
* Disable direction filter
* Settings page missing the title
* Back arrow on title
* Fix bug in the bug report where the company name was undefined
1.2.8 03/14/2023
* Improve bug report feature* Call history now refreshes* Missed call indication v1.0
1.2.7 03/09/2023
* Added about page* Reworked icons on the call history
1.2.6 03/06/2023
* Fix issue with call history table
* Implement country flag and avatars in call history table
1.2.4 02/27/2023
* Upon closing the app, it will not remember its position and size.* Fixed bug regarding DTMF not being sent for certain numbers
1.2.3 02/22/2023
* Hotfix for second incoming call handling
* Start on boot functionality
1.2.2 02/20/2023
Headsets
- Better addresses Play/Pause buttons on the headset to pick up and end calls
Favorites
- Toggle between list and card view of Favorites
Phonebook contacts
- You now got a phonebook with your colleauges in it. Easy to start a call
- Ownership of phonebook (shared with the company or private)
- Bug fixes related to creation and values not showing
Release notes
- Improved call controls when using headset play/pause buttons.
- Enhanced phonebook contacts experience, including clearer ownership and general fixes.
more Version 1.6.6 May 20
Data Not Collected The developer does not collect any data from this app.