Lizzy Care 3.2 — Incident Reporting Keep your care team in the loop Now you can quickly report important health events like falls, hospital visits, medication changes, and more directly from the Lizzy Care app. Incidents you log are reviewed by your Navigator, ensuring your loved one's care circle always has the latest information. How to use it: Report an incident from the Feed, select the type, add key details, and post it. Your Navigator will review it and share it with your care circle.

- Dementia care resources library We've added a resources library to the app with articles covering practical care topics: managing anxiety, home safety equipment, hospital visits, and more. Access it from the menu (three lines, top left) → Resources. Articles are organized by category, subcategory, and topic; a search function helps you find what you need.

Lizzy Care 3.0 — Rebuilt from the ground up. Everything you rely on, now faster and fresher. We've redesigned the entire app to feel more modern and intuitive. New in this release: Completely redesigned interface across every screen Feed replies, you can now respond directly to posts Faster navigation throughout the app Improved Care Plans, Schedule, and Care Team workflows Bug fixes and performance improvements Thank you for being part of the Lizzy Care community.

Lizzy Care App Update – Version 2.1.0 (November 7th, 2025) We're pleased to introduce version 2.1.0 with important enhancements designed to improve your experience and give you better tools to manage care. What's new: Enhanced care recipient profiles – The care recipient profile now includes dedicated sections for insurance information, location/address details, care provider contacts, and Medicare GUIDE alignment information. All the important details you need to know are now organized in an easy to access place. Improved sign-in experience – We've optimized the login flow to make authentication faster and more reliable. Better profile photo management – Updating profile pictures is now easier and more consistent across the app. Whether you're updating your own avatar, a care recipient's photo, or a team member's picture. Clearer role labels – We've updated terminology throughout the app for better clarity. The "Lizzy Team" role is now simply called "Admin," and we've refined team member assignment labels to be more intuitive.

Lizzy Care App Update – Version 2.0.0 (Oct 1st, 2025) We’re excited to share our biggest update yet! This release makes the app smoother, easier to use, and adds new ways to stay connected with your care team. WHAT’S NEW: EASIER LOGIN AND ACCOUNT SETUP – We fixed the login issues some of you were having and made signing up or resetting your password much simpler. BETTER INVITATIONS – New flows make it easy to invite family, friends, or caregivers to join your care circle, and to accept invitations you receive. STREAMLINED SUPPORT – Even if you’re not yet connected to a care circle, you can now reach support directly from the app. SMARTER REGISTRATION – If you’ve worked with Lizzy Care before, the app now remembers your info to save you time. CARE TEAM UPDATES – A fresh look at the “Care Team” section helps you see everyone supporting your loved one, and you can now edit invited user details more easily. BUG FIXES – We tidied up visual glitches and other small issues to make your experience smoother. TIP: Make sure to update to the latest version so you can enjoy all the new features!

New Features: Feed: A special link has been added to feed section, allowing users to participate in personalized surveys. Roles: The "Lizzy Admin" role has been renamed to "Lizzy Team." Google Analytics initial implementation to track Monthly Active Users (MAU), to capture app usage duration and the views/screens users engage with most, along with the ability to identify specific users interacting with the app. Profile: A new user type option has been added for senior living community members. Bugs Fixed: Post: The "Add assessment" label during post creation has been changed to "Add observation." Profile: Updated the placeholder in the "Phone number" field to display "Enter your phone number." Invitations: Fixed an issue where deep links for accepting invitations were not working properly. Address: Resolved a bug that prevented entering a period (.) in the "apt, suite, etc." field. Roles: Renamed the "Admin" role in Care Circles to "Manager." Profile: Fixed an issue where changes made in the edit profile section were not being saved. Profile: Corrected an off-by-one error that caused incorrect age display. Invitations: Fixed a bug that caused duplicate users to appear after resending an invitation.

New Features - None. Bugs fixed: - Notification badge: some chat notifications were not appearing causing the count on the notification badge to be incorrect. - Invite notifications: users received several notifications when new members joined if several invitations had been sent. - Plan: sometimes goals, actions, barriers and strengths appeared duplicated in the progress section. - Post: assessments were not appearing on smaller handsets. Known Bugs - None.

New features: - Care Circles: The user interface has been updated and there is a new way to switch between Care Circles which includes the ability to search for the Care Circle you want. Enhancements: - Account Settings: We have improved the way user details are viewed. - Plan: A new section for "Home Life" has been added. - Plan: A new field for smoking status has been added to the “Clinical information” section - Team: all members of the Team are organized according to their role and their role is clearly displayed. Bugs fixed: - Invitations: Fixed bug so that Care Circles are now correctly displayed after a new user joins - Chat: Fixed bug to solve issues with new chat creation. - Post: Fixed issue resulting in images on the Care Feed not being displayed correctly - Post: Solved issue where liked Posts were automatically relocated to the top of the feed. - Progress: Resolved issue where pressing "Save" caused goals, actions, barriers and strengths to be duplicated. - Notifications: The notification now correctly displays a post’s privacy level. - Team: Resolved issue that caused the list to be duplicated. - Routines: Removed team members from the drop down when they have not accepted their invitation to join a Care Circle. Known bugs: - Notification badge: Sometimes the badge incorrectly displays the number of unread notifications. If you are experiencing this issue please contact Support by sending a message through the chat. - Progress: Occasionally a goal, action, barrier or strength can show as duplicated from the list. Switching the care circle or restarting the app will resolve this issue.

Bugs fixed: - Care Circles: Resolved issue that caused crashing when accepting invitations to join new Care Circles. - Plan: Improved navigation when moving between sections - Plan: Resolved issue where some information was not being displayed correctly. Know bugs: - Plan: pressing “Save” several times causes goals, actions, barriers and strengths to be duplicated. - Routines: Invited users appear as "undefined."

New features: - Progress: You can now assign a Care Circle member to a goal, action, barrier or strength. - Progress: You can now provide a due date for a goal, action, barrier and strength. - Plan: Each Care Circle’s role is now listed in the Team list. - Performance: Implemented Pagination for Care Circles to improve the loading speed when loading and navigating the app Known bugs: - Care Circles: When you change between Care Circles and you are in the Team´s list then you may see the members of both Care Circle’s Team combined.

New features: - Info section is now called: "Plan". - Progress: Add "Progress" tab in Plan section. - Progress: Create, complete, edit and delete goals. - Progress: Create, complete, edit and delete actions. - Progress: Create, complete, edit and delete barriers. - Progress: Create, complete, edit and delete strengths. - Notifications: new notification for when new members join the CC. - Plan: add dementia acuity fields in details tab. Bugs fixed: - Info: fix phone number validation. - Post: assessments option is hidden on tablets. - Security: a user that is deleted from a CC cannot rejoin using their original invite. Known bugs: - Progress: when you saved an item (goal, action, barrier or strength), you can tab multiple time the "save" button which generates items duplication.

New features: - The Care Circle members list now shows new users who have been invited but not yet accepted their invitation to join the Care Circle. Enhancements: - Routines have been improved to allow events and tasks to be created, updated and deleted faster. Fixed bugs: - Routines: when trying to edit a single event or tasks, the retry screen no longer appears. - Routines: when a task is completed the name of the user who completes the task and the date of completion are displayed correctly. - Better handling or Care Circle invitations. - The care recipient's first name and last name are correctly updated in all app views. - The care recipient’s photo in the left-side menu is now updated immediately. - When removing a user from a Care Circle the message displays the Care Recipient’s name Known bugs: - Routines: when you switch too quickly between care circles, you can sometimes receive an error. - Routines: on some devices the three dots icon to edit a task or event is cut off from the edge of the screen.

New features: - Info: The Care Recipient member's list now shows individuals who have been invited but not yet accepted for existing Lizzy Care app users. Bugs fixed: - Feed: Photo and video uploading and downloading issues have been resolved. - Feed: A bug causing new posts to be duplicated has been resolved. - Feed: A bug causing posts to be appear in the wrong order has been resolved. - Notifications: Fixed issue with the incorrect name showing in push notifications. Enhancements: - Care recipient info: new options added in "Where do they live?" field. - Care recipient info: names and symbols are now allowed in the first name and last name fields. - Care recipient info: incorrect asterisk (mandatory field icon) from email in Care Circle info removed. - Care recipient info: all instances where the Care Recipient name is used have been improved. - Menu: "Guide" has been relabelled as "Resources". - Notifications: new chat notifications no longer show the Care Recipient name. Know bugs: - Info: the invited members are shown at the top of the list and not at the bottom. The list doesn’t show email addresses where a person does not have a Lizzy Care account yet.

New features: - Security updates to the Care Feed Fixes: - Hyperlinks are now clickable in chat messages Known bugs: - Posts are not always displayed chronologically from newest to oldest and the app must be reloaded.

New features: - Roles and permissions for Lizzy Care users. - Posts: visibility of posts according to the user's assigned role. Fixes: - Notifications: for some iOS versions, the redirection of push notifications takes the user to a retry screen. - Chat: version 17.1 in iOS is hiding the chat input. - Realtime: Delay in initial loading of information. Known bugs: - Posts: in some Care Circles the Posts are not displayed chronologically from newest to oldest and the app must be reloaded. Other updates: - Firebase: updated to the latest Firebase Cloud Messaging APIs and SDKs.

Fix to how assessments display when creating a new Care Feed post. Fix to how Care Plan information fields save. Other general bug fixes.

New features: - Assessments in Post: now you can assess Fatigue, Speech, Activity and Pain/Discomfort. - Care Plan: new groupings and fields.

New features: - Recipient Care Plan: New section in "Info" module with clinical information, description of daily living activities and medical information. - Care recipient info: New fields added such as email, insurance and location information. Name and lastname are now separeted fields. DOB: is Now a mandatory field.

Bugs fixed: - [Routines] You can choose an end time that is before the current time. - [Feed] Implement loading when switching Care Circles.

New features: - Add assessments to a Post. Bugs fixed: - Bug: User information, when edited does not save. - Bug: Post notification back button. - Bug: App flipping between multiple CC on sign in. - Bug: Forget password.

New Features - None. Bugs fixed - Chat fix: send icon becomes active when sending messages.

General: - Some design adjustments. New features: - Profile: Connect services access. - Notifications enhancements: internal notifications show specific event title. - Notifications enhancements: push notifications show specific event title. - Routine enhancements: daily and weekly repetitions. - Routine enhancements: event creation management start and finish dates. - Routine enhancements: create chat group with events/task members. - Chat enhancements: chat bubble.B Bugs fixed: - Log in with facebook.

General: - Some design adjustments. New Features: - Chat group: edit group chat name and photo. - Routine: event single occurrence or all occurrences edition. - Routine: details for completed task. - Routine: Start a group chat in task. - Chat: show profile information for users. - Chat: be able to call the user from chat. Bugs Fixed: - Routine : edit events ocurrences. - Routine : task repetition. Known bugs: - Missing name with facebook login.

New Features - Routines available Known Bugs - Missing name with Facebook login Bugs Fixed - Chat functionality is back

General fixes: - Fixes in chat user to user and group chat: text field for sending messages is no longer hidden, it is no longer mandatory to add a group picture to create a group chat, allow creation of group chats with only one member, search bar has been fixed, pagination added to chats: scroll bar to see all chats. New features: - Users can now share videos and images in chats. - Push and in-app notifications: user can activate their chat notifications. - Users can start a chat from the care circle members view.