Field Force Automation
Travel
Only for iPhone
Free · Designed for iPhone
iPhone
Field Force Automation, or FIFA is an automated process to monitor, streamline and manage field support operations.
• Real time update against the complaint
• Better capture of working performed by the field engineer
• Faster response to the customer against his complaints
• Better call management by the field force, reflecting better SBD and closure of the complaint with in SLA timeline
• With all details of the complaint listed, field engineer can better diagnose and serve against the complaint he is attending
• Efficiency/productivity of the field force can be obtained based on their daily working through the tool
• Improve in communication between the field force and its regional center
• With Punch In report, the regional team has a better understanding of which engineers are active in a given day, thus leading to call assignment to the available field engineers
• Making conveyance gets easier as details are already captured, thus enabling field engineer to submit fast, and enabling SDMs to check and approve quickly.
Ratings & Reviews
This app hasn’t received enough ratings or reviews to display an overview.
Minor bugs fixes
The developer, Xtracover Technologies Private Limited, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Not Collected
The developer does not collect any data from this app.
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
Information
- Seller
- Xtracover Technologies Private Limited
- Size
- 7.2 MB
- Category
- Travel
- Compatibility
Requires iOS 14.0 or later.
- iPhone
Requires iOS 14.0 or later. - iPod touch
Requires iOS 14.0 or later. - Mac
Requires macOS 11.0 or later and a Mac with Apple M1 chip or later. - Apple Vision
Requires visionOS 1.0 or later.
- Languages
- English
- Age Rating
4+
- 4+
- Copyright
- © 2022 Aforeserve