Evidently this app has no indication of an air freshener given …. I live 25 miles from the wash and work in the area …. If and only if I show up on my anniversary date of signing up don’t get an air freshener ….. platinum wash club and I have to argue that this is my first wash of the month to barter to get a freshener …. A little customer service goes a long way. I have no problem to limit me to one a month, but I have to show up on my absolute anniversary date to get it seems a little ridiculous.

I pay for the premium wash per month and I’ve always gotten have gotten an air freshener with each wash now they’re changing it to one air freshener per month that is not what I signed up for over a year and a half ago now they’re changing that, so I’m changing I’m discontinuing my monthly service wash club I can’t believe this one air freshener per month air freshener doesn’t last a month but if I buy it à la cart I can get an air freshener every time I pay for that particular car wash that is ridiculous. I hope your other customers that feel what I feel and maybe if enough of us cancel maybe that’s what they want us to do cancel but either way I’m canceling.

The update a week ago seems to have broken the app on IPhone. Everything was working perfectly fine, now I have 0 access to the app whatsoever. No way to access the membership WE paid for… very odd

I’ve canceled my membership several months back and they keep charging me. Management is unresponsive. I have left written messages at the office. I’ve left messages on their App. Zero response Had to stop payment through my bank cuz these folks won’t stop charging money. Might want to take your business to another car wash in Lansing.