AXIS Installer

Name: AXIS Installer
Rating: 1.7 (6 reviews)
Author: AXIS Communications AB

Utilities

Free

6 Ratings
Age Rating

16+
Years
Category

Utilities
Developer

AXIS Communications AB
Language

EN
English
Size

46.3
MB

Device installation made easy. Find and configure Axis and third-party devices on your network and get access to all user manuals and installation guides conveniently from your pocket when installing Axis devices. Use AXIS Installer to scan the QR-code provided with the product in the box to quickly access the right product documentation. Key features: • Find and configure devices on your network • Quick access to product documentation • View live video on your mobile device or smartwatch while installing We update the app regularly. Install the latest version to get the newest features and improvements. Thank you for using AXIS Installer.

Ratings & Reviews

1.7

out of 5

6 Ratings

Useless
10/22/2025
Robel2786
You connect to the camera and sometimes it will let you set the password so you can log in, most of the time it just asks you to log in before you set the password. Old installer was better. And I don’t know why axis took away the default static IP just made everyone’s job more difficult.

Developer Response
Thank you for your feedback! For any support questions, please reach out to our technical support team by creating a case on our online helpdesk: https://www.axis.com/support
Useless
10/22/2025
Robel2786

You connect to the camera and sometimes it will let you set the password so you can log in, most of the time it just asks you to log in before you set the password. Old installer was better. And I don’t know why axis took away the default static IP just made everyone’s job more difficult.
Developer Response 10/30/2025
Thank you for your feedback! For any support questions, please reach out to our technical support team by creating a case on our online helpdesk: https://www.axis.com/support
Not Perfect, but still Very Much Appreciated!
May 6
jjones177
I’m not sure that all of the hate about this app and the accompanying AXIS installation tool is fully warranted. I will say that the “WiFi” functionality of the tool itself does in fact leave much to be desired. I experienced similar issues with intermittently not finding the camera, not allowing to set the password, lockup when trying to set the password, etc. HOWEVER, if you get a USB-C network dongle, you can plug it directly into your phone (in my case, an IPhone Pro 15 MAX). Once the dongle is detected as a network adapter, there’s a whole “Ethernet” section that populates on the main settings page. You can set your address to DHCP or static. Ever since using this method, I’ve had zero issues. I’ve even had success with 3rd party cameras, being able to reach their web interface via the default IP. So yes, while I suppose there’s a few caveats that must be overcame, the tool and app sure beat the alternative of having to carry a PC, a Poe switch/injector, find 120v power, etc. 100 times over.

Developer Response
Thank you for sharing your ways of working with the app and the wireless installation tool. We appreciate your feedback!
Not Perfect, but still Very Much Appreciated!
May 6
jjones177

I’m not sure that all of the hate about this app and the accompanying AXIS installation tool is fully warranted. I will say that the “WiFi” functionality of the tool itself does in fact leave much to be desired. I experienced similar issues with intermittently not finding the camera, not allowing to set the password, lockup when trying to set the password, etc. HOWEVER, if you get a USB-C network dongle, you can plug it directly into your phone (in my case, an IPhone Pro 15 MAX). Once the dongle is detected as a network adapter, there’s a whole “Ethernet” section that populates on the main settings page. You can set your address to DHCP or static. Ever since using this method, I’ve had zero issues. I’ve even had success with 3rd party cameras, being able to reach their web interface via the default IP. So yes, while I suppose there’s a few caveats that must be overcame, the tool and app sure beat the alternative of having to carry a PC, a Poe switch/injector, find 120v power, etc. 100 times over.
Developer Response Jul 2
Thank you for sharing your ways of working with the app and the wireless installation tool. We appreciate your feedback!
Never Connects
12/08/2025
mdillon0920
This app never connects to cameras. Constantly have to force close the app, unplug it and back in, will also just spin saying connecting to device and never does.

Developer Response
Thank you for your feedback. We're sorry to hear that you've had issues with the app. If the connection issues still remain, please reach out to our technical support team by creating a case on our online helpdesk: https://www.axis.com/support
Never Connects
12/08/2025
mdillon0920

This app never connects to cameras. Constantly have to force close the app, unplug it and back in, will also just spin saying connecting to device and never does.
Developer Response Jan 21
Thank you for your feedback. We're sorry to hear that you've had issues with the app. If the connection issues still remain, please reach out to our technical support team by creating a case on our online helpdesk: https://www.axis.com/support
Installer tool
Jan 5
220zzo0733
Does not work.

Developer Response
Thank you for your feedback. If you're still having issues with the app, please reach out to our technical support team for troubleshooting and support. You can create a case on our online helpdesk: https://www.axis.com/support
Installer tool
Jan 5
220zzo0733

Does not work.
Developer Response Jan 21
Thank you for your feedback. If you're still having issues with the app, please reach out to our technical support team for troubleshooting and support. You can create a case on our online helpdesk: https://www.axis.com/support

- Simplified user interface for accessing devices on local networks - Reduced network load when discovering devices on local networks - Filter for recently accessed devices - Bug fixes and performance improvements

Version 3.0.1 6d ago

Data Not Linked to You

The following data may be collected but it is not linked to your identity:
- Usage Data
- Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Accessibility

Information

Seller: Axis Communications AB
Size: 46.3 MB
Category: Utilities
Compatibility: Requires iOS 26.0 or later.

iPhone
Requires iOS 26.0 or later.

iPad
Requires iPadOS 26.0 or later.

Apple Vision
Requires visionOS 26.0 or later.

Apple Watch
Requires watchOS 26.0 or later.
Languages: English
Age Rating: 16+

16+

Learn More

Contains
Unrestricted Web Access