iTHINK Financial Mobile App

Name: iTHINK Financial Mobile App
Rating: 3.5 (57 reviews)
Author: iTHINK Financial Credit Union

Finance

Free

57 Ratings
Ages

4+
Years
Category

Finance
Developer

iTHINK Financial Credit Union
Language

EN
English
Size

13.6
MB

Get secure Online Banking anywhere, anytime with the iTHINK Financial Mobile Banking application. Our mobile app gives you the flexibility and convenience of managing your banking services from your iPhone, iPad or iPod. Securely access your accounts with Biometric Authentication and: 1. Monitor your transactions 2. View account balances, pending transactions and transaction history 3. Transfer money between your accounts and from/to other financial institutions 4. Deposit checks 5. Pay bills and iTHINK Financial loans 6. View statements 7. Set alerts 8. Manage access to debit/credit cards 9. Skip loan payments 10. Ask a question or chat with us 11. Find nearest ATM/Branch with GPS-enabled location search

Ratings & Reviews

3.5

out of 5

57 Ratings

Face ID doesn’t work
05/27/2022

IBMrKid6o7
Face ID hasn’t worked on iPhone 13Pro iOS since the 42.0.8 update about 90 days ago!And app no longer returns to sign on screen at log out - SWC just spins continuously until you manually close the app.

Developer Response
Hello IBMrKid6o7. We apoloize for this challenge. For troubleshooting, please feel free to reach out to our customer support team at serviceplus@ithinkfi.org or call our Call Center at 800-573-5100. We appreciate your business and thank you for being the best part of iTHINK Financial.
Face ID doesn’t work
05/27/2022

IBMrKid6o7

Face ID hasn’t worked on iPhone 13Pro iOS since the 42.0.8 update about 90 days ago!And app no longer returns to sign on screen at log out - SWC just spins continuously until you manually close the app.
Developer Response 08/05/2022
Hello IBMrKid6o7. We apoloize for this challenge. For troubleshooting, please feel free to reach out to our customer support team at serviceplus@ithinkfi.org or call our Call Center at 800-573-5100. We appreciate your business and thank you for being the best part of iTHINK Financial.
Great app. Easy to use.
02/16/2022

MericX2
The app works really well! Appreciate the account snapshot as soon as I open the app as well as the Biometric integration. Let’s me manage my accounts without being close to a branch.

Developer Response
Hello MericX2. Thank you for the 5-star rating. We appreciate you doing business with us and for being the best part of iTHINK Financial!
Great app. Easy to use.
02/16/2022

MericX2

The app works really well! Appreciate the account snapshot as soon as I open the app as well as the Biometric integration. Let’s me manage my accounts without being close to a branch.
Developer Response 08/05/2022
Hello MericX2. Thank you for the 5-star rating. We appreciate you doing business with us and for being the best part of iTHINK Financial!
Never want to bank with them again
02/01/2024

djYAAAS
Their website is already hard enough to use. I thought the app might help but it’s just as terrible. I can’t even use it. It just freezes after I log in. Even with the financial perks they offer, the difficulty in managing anything with them is so rough I don’t ever want to use their services again.

Developer Response
Hi djYAAAS. We're truly sorry to hear about your experience with our website and app. Your feedback is invaluable to us, and we're committed to improving our platform to ensure a smoother user experience for all our members. Please know that we take your concerns seriously, and our team is actively working to address any technical issues causing freezing and usability difficulties. Your satisfaction is our top priority, and we're here to assist you every step of the way. Thank you for bringing this to our attention, and we apologize for any inconvenience it may have caused. Thank you for being a valuable member of iTHINK Financial!
Never want to bank with them again
02/01/2024

djYAAAS

Their website is already hard enough to use. I thought the app might help but it’s just as terrible. I can’t even use it. It just freezes after I log in. Even with the financial perks they offer, the difficulty in managing anything with them is so rough I don’t ever want to use their services again.
Developer Response 02/06/2024
Hi djYAAAS. We're truly sorry to hear about your experience with our website and app. Your feedback is invaluable to us, and we're committed to improving our platform to ensure a smoother user experience for all our members. Please know that we take your concerns seriously, and our team is actively working to address any technical issues causing freezing and usability difficulties. Your satisfaction is our top priority, and we're here to assist you every step of the way. Thank you for bringing this to our attention, and we apologize for any inconvenience it may have caused. Thank you for being a valuable member of iTHINK Financial!
App won’t close
05/15/2022

heard it first
The app won’t close on iPhone 13 pro max. This just started. You have to shut it down by swiping it off screen. Otherwise it works well.
App won’t close
05/15/2022

heard it first

The app won’t close on iPhone 13 pro max. This just started. You have to shut it down by swiping it off screen. Otherwise it works well.

iTHINK Financial Credit Union strives to provide the best Mobile Banking experience. Our new app version includes: • Minor bug fixes and performance improvements

Version 43.3.1

17h ago

Data Linked to You

The following data may be collected and linked to your identity:
- Financial Info
- Location
- Contact Info
- User Content
- Identifiers
- Usage Data
- Sensitive Info
- Diagnostics