EpicMix 4+

The Vail Corporation

Designed for iPhone

    • 4.5 • 37.2K Ratings
    • Free

iPhone Screenshots

Description

Experience More with EpicMix.

The official App of the 34 US and Canadian ski resorts on the Epic Pass. Navigate the mountain with interactive trail maps, plan your day with in-depth resort information and stay in the loop with up-to-the-minute resort alerts.

Resorts included on EpicMix: Vail, Beaver Creek, Whistler Blackcomb, Breckenridge, Park City, Keystone, Crested Butte, Heavenly, Northstar, Kirkwood, Stevens Pass, Stowe, Okemo, Mount Sunapee, Wilmot, Afton Alps, Mt. Brighton, Mount Snow, Hunter, Attitash, Wildcat, Crotched, Liberty, Roundtop, Whitetail, Jack Frost, Big Boulder, Alpine Valley, Boston Mills, Brandywine, Mad River Mountain, Hidden Valley, Snow Creek and Paoli Peaks.

App Features:

• Find your location on every resort trail map
• Filter your trail map by lift and trail status, including the latest grooming information
• View lift status and wait times to plan your ski route
• Make on-mountain dining reservations 24 hrs in advance
• Get up to date weather and snowfall information for every resort
• Check mountain conditions through on-mountain web cams
• Track the vertical feet you have skied over a day, season or your lifetime

What’s New

Version 12.8

Bug fix for the My Stats page

Ratings and Reviews

4.5 out of 5
37.2K Ratings

37.2K Ratings

Hpollek ,

Bad app, no customer service

This app would in theory be really cool if it worked to do what it claims to be able to do. I have tried logging out and logging back in, deleting and Re downloading the app, and resetting my phone and it still never stops the infinite loading screen while I’m trying to see my stats, or track my day.

The most frustrating part is the lack of any recommended troubleshooting or customer service whatsoever, as the help center links just take you to their FAQs as does the “app support” link on the App Store. It seems like if I wanted to get anywhere with this I would have to call one of the contact phone numbers, but I feel like it’s unlikely that that will get me anywhere.

I really just hope they patch this super buggy app soon so that I can start tracking my days without having to get another additional app to do so. The only reason I gave two stars and not one is because sometimes the maps work well.

SenorGreg ,

Slow, crashes, poor UI

While the idea behind using an app to manage your day on the mountain is great, this app fails in the execution. The user experience is not intuitive, with the Plan Your Day section a bit confusing, and too reliant on buggy web views of items. The app is prone to some bugs as well, most recently the app crashed every time I tried to load the trail map, which is not iteal when you cannot obtain an paper map any longer. Speaking of maps, trying to read a large mountain trail map on a small phone screen in the cold is a very poor customer experience Vail.

Apart from the app, the information inside the app is not always up-to-date. For example, not all dining locations ahve their hours up-to-date.

Vail: if you're going to rely on an app for all guest navigation on the mountain, you really need to dedicate more resources to developing the app and maintaining the data inside it.

1a2b3c.1a2b3c ,

Bad links - confusing site

The site kept kicking me out saying error adding skiers to pass. So they give a phone number to call. Ends in 0063. You call them and they give you a number to call ending in 0033. Been on hold here forever - giving me time to write this review. There’s more. If you’ve changed your e-mail, need to go through voice help - no help on site. (That was my first 30 minute hold). Then when I went to add rentals, it tells me to log in - after I placed the order, to receive 10% off - A LITTLE LATE!
I’m not a hater - in fact love EpicMix. Love the app, the ski tracking, the site is so comprehensive and cool, I feel bad not giving these guys 5 stars and great reviews. Just having a terrible time getting set up. Ugh!

App Privacy

The developer, The Vail Corporation, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Usage Data

Data Linked to You

The following data may be collected and linked to your identity:

  • Location
  • Contact Info
  • Identifiers
  • Usage Data

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Identifiers
  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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