Screenshots

What’s New

Version 2.24.2

Sign and send documents on the go from your mobile device. In our latest release, we focused on some bug fixes and several enhancements to streamline your agreement processes.

Ratings and Reviews

4.9 out of 5
121.9K Ratings

121.9K Ratings

Mat 0679369 ,

Great app but needs “Strikethrough” feature

I love this app as a real estate agent. I use it all the time, primarily on my iPad Pro, because I’m always on the go.

However, I wish it had a “strikethrough” feature like it does on the desktop version. Also, I wish you could resize the signature and initial prompt like you can on the desktop version.

One workaround I found for strikethrough is to make the strikethrough on Preview from Files on iOS. Then upload it from mobile Safari web version of DocuSign. Save and close. Then, open it on app. The strikethrough is there. Seems to work but wish it worked on app itself.

cvonline ,

Spotty function and support

UPDATE: I received a reply from development. That’s a good sign. I am updating to four stars. It could benefit from a freehand option and a snail mail field. There is no multiple signer option when they’re all in the same room. Those would make a five star app.

I am testing DocuSign as an alternative to SignEasy, which I have used for years. There is no freehand option on DocuSign. When DocuSign works, it works well. However, the real problem began when I received an email with a pdf, and DocuSign failed to import it. When I contacted support it took an hour for them to tell me that that’s not how the app works (incorrect). If I had not been able to use SignEasy to sign the PDF, it would have been a serious problem for me. I need to be able to rely on a signing platform, and so far I can’t rely on DocuSign or SignEasy. This review seems to be the only way to alert DocuSign to the problem, as support was a waste of time.

Developer Response ,

Hi there, thank you for your feedback and for being a customer of DocuSign. It looks like you’re running on an old version of the DocuSign App. If you update to the latest version, {2.21.1}, it should solve the PDF problems you’re experiencing.

Please let me know if that solves your issue.

Data Flunky ,

Can’t finish and send

I received a document to sign using Docusign. I followed the instructions, although very few were provided. After signing, I hit Next at the top of the page — and hit Next at the top of the next page over and over (it was only a 3 page docuent!) until I gave up. Then I found the menu but there was no option to finish. The first option on the list was to Finish and Sign Later. After selecting that option, I thought maybe it didn’t work was because I had not downloaded the app, although I had not been told to do so and, upon finding the app and reading information, I learned that it should not be necessary to download and install the app if trying to sign something sent to me. Nevertheless I downloaded the app and tried again — with the same results. Needless to say, I do not plan to purchase this app. I also told the sender of my problems and was told they would send a printed document in the mail — and I was told they had also had problems. Piece of junk!

Developer Response ,

Hi there, can you please provide me a little more information about what you were experiencing? It also looks like you’re running an old version of the DocuSign app. If you update to the latest version, it should solve some of the problems you’re experiencing.

Information

Seller
DocuSign
Size
279.8 MB
Category
Productivity
Compatibility

Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.

Languages

English, Dutch, French, German, Italian, Japanese, Korean, Portuguese, Russian, Simplified Chinese, Spanish, Traditional Chinese

Age Rating
Rated 4+
Copyright
© DocuSign, Inc. 2019
Price
Free
In-App Purchases
  1. DS Envelope $0.99
  2. Pack of 5 Envelopes $4.99
  3. Pack of 10 Envelopes $9.99

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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