I have been a digital subscriber for years. Lately I keep having problems accessing the magazine. I have a current subscription with about 8 months left in my subscription. Yet I cannot access the magazine. Each new issue that’s released requires me to contact support to ask for help to be able to view the magazine. It is now one week to August and I still cannot access the June/July issue. I have sent numerous requests for help. I get email replies asking to send my info including receipt of payment. I have sent the requested info multiple times. I still cannot access the magazine. I do not recommend this app. It is nothing but frustration.

This is a great magazine but terrible app! Buy print version, do not get this app. I began subscribing through apple on iPad about 4 years ago instead of print. Every now and then, the app loses all of my library and asks me to pay for the current issue, even if I show a current subscription. When I contacted the app developer, they say it is apples fault. Apple says it’s the developers fault. I decided to go digital with my magazines for simplicity, but this app has been anything but simple. The developer, TrustedMedia has inadequate customer service.

I absolutely LOVE Taste of Home magazine. But the publishers really need to come into the 20th century when it comes to technology! Yes, I meant to say 20th century! This app basically is a copy of the magazine. That’s it. Nothing actually functional. Their app is useless and their website is incredibly slow and so heavily laden with pop up ads, it is nearly useless as well. It’s a simple concept: develop a real app that functions like your website is intended to be, and make it accessible to those who subscribe to your magazine!

I have so much trouble with this app. I try to open it and my log in is gone. After I finally get it to work half of my purchases have prices by them and I can't open them. I've tried reinstalling and still my purchases have prices on them. Big disappointment. This happens just about every time I try to read my magazines. I've had this app for a long time and at first I didn't have this much trouble. Don't know what happened.