IMPROVE CUSTOMER SATISFACTION
Put simply; your customers prefer to text. By providing them with a service that both allows them to do that, while saving you the grief of trying to maintain professional conversations via your mobile device, will improve your business communications.
DRIVE SALES
98% of all text messages are opened within 3 minutes of receipt. Instaply will help you redefine your sales strategy, and use outbound messaging, simply text follow ups, picture messaging and automation to help you as you drive sales.
INCREASE PRODUCTIVITY
As text is an asynchronous channel, your ability to receive and respond to customer communication becomes more fluid and less immediate. Instaply will help you automate responses and analyze response times, to help your team focus on priorities, instead of being slaves to the first person who calls in.
NO HARDWARE TO PURCHASE
You can access Instaply via any desktop, laptop and tablet, with an internet connection. In addition, you can access Instaply via your mobile device.
IMPROVE TELEPHONE CHANNEL
You will observe an optimization of your telephone channel: fewer calls and better rate of answered calls.
MULTIPLE MESSAGING CHANNELS
We provide multiple paths for mobile users to communicate with your business, via test. Direct SMS, Facebook Messenger, on-site web widget, in-app SDK, Google Business Page/Ad Words, Instagram;
Receive all your customer messages directly in Instaply, regardless of their origin: SMS, Messenger, web widget, in-app sdk, Google My Business, Instagram.
COLLABORATE
With in-app messaging between team members, conversation forwarding (between individual employees and teams, across departments, and even to specific B&M locations), Instaply allows your employees to collaborate in a variety of ways.
MESSAGE STORAGE
Each and every message that you receive, and every response, is automatically archived, allowing your team to reference any past conversation with just a couple of clicks!
OPEN API
Integrate Instaply into your CRM, ERP, etc., via a simple API integration!
SECURITY
Your data is safe and you comply with RGPD regulations, etc. SLA 99.9%
INSTAPLY PAY
Integrate your remote payment solution to allow your customers to pay directly during their interaction by message.
TEXT US!
415.200.3056
Instaply: your customers have already chosen.
This app helps me to connect and establish easy communication with businesses.
Would be great if it had customer service
ScottKindred
I have been using the app for a while now and everything was fantastic until I needed help with something. There is NO technical support. I have submitted at least 7 tickets with no response. There is not a phone number to call. If I do not hear from someone soon I will be canceling it.
Great App
genegmb
Very good customer experience app
Fantastic
Rich Silfver
Love the concept
• Improved app stability and performance
• Bug fixes and general improvements
Thank you for using Instaply!
Version 4.107
The developer, Instaply, Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
Diagnostics
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
Information
Seller
Instaply, Inc.
Size
47.9 MB
Category
Business
Compatibility
Requires iOS 14.0 or later.
iPhone Requires iOS 14.0 or later.
iPad Requires iPadOS 14.0 or later.
iPod touch Requires iOS 14.0 or later.
Mac Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.
