GoPro Quik 12+

I’ll update my review if they ever fix the issues with the latest version. Was enjoying the app for basic media management and quick edits until about a month ago (August 2023) when it lost all basic functionality and is now rendering my GoPro subscription useless. Unable to navigate the app or access the studio without it locking up. Running latest version of Quik + latest version of iOS. I’ve tried everything to no avail besides complete uninstall/reinstall as I do not want to lose all my edits. Fix this please. I’m a big GoPro fan and I actually really liked the app when it worked, but I’m not going to continue subscribing to a service if the app struggles to make it past the logo screen.

**UPDATE** deleted and reinstalled the app and everything is back to running smoothly. Lost my Quik edits and in-app media, but luckily everything else was backed up. The app makes operating the GoPro remotely a breeze and is good for file management and editing, just be sure to download your edits and offload your favorite media/back up your vids to the cloud to avoid losing files due to unforeseen app complications.

When you get a chance, please connect with us through the GoPro Support Hub at community.gopro.com so we can help you with your concerns. Kindly indicate that you were referred from the App Store.

I do most of my editing on separate apps just because this app doesn’t offer what other apps can offer. I haven’t found a way to take clips from separate videos and mix them around. If you’re making an edit, it has to be in chronological order of when it was recorded which sometimes takes away from the idea of an edit where I’d like to put some stuff I recorded after the first recording to throw in there in between different segments of the first clip. It all has to be in order as far as I’m aware, so I’d hope they consider fixing that in the future. I also can not download any video longer than 5 minutes. Obviously I can work around this by removing my SD and using a computer, but when on the go this is extremely annoying. I read online and someone posted this problem months ago and there’s still no fix which is extremely concerning as an owner that no fix has been found for a couple month old problem that may have even been around even longer than that. Also when tilting my phone sideways when re-watching a video, my app freezes every single time and needs to be restarted. Apart from these problems I guess the app does its job. Worth $50 a year? Maybe not considering these simple bugs will probably be on this app a year from now. Will I continue to use it? Yes. It still captures amazing footage and makes it easy to obtain MOST of my content right on my phone with a quick download. I hope the download bug gets fixed real soon though.

We'd like to gather more details so we can help you best. When you get the chance, please connect with us through the GoPro Support Hub at https://community.gopro.com/. Please indicate that you were referred from the Play Store.

Honestly this tool set is cool for what it is, but there’s so many limitations. The unlimited cloud space I think is a lie, due to the extreme throttling that I have experienced, I have fiber at my house with upload speeds close to 10 gigs, and leaving my phone plugged in overnight not one video will upload to the cloud. I guess it’s unlimited, but good luck getting it to their servers. For some reason this app takes up so much space on your phone, I have three videos using the tool and it was logging close to 15 gigs, it was frustrating at first because I didn’t understand how I had so little space to take more videos. Finally my last complaint is that quick has a limitation of how long their video format can be, I think it’s to under two minutes and 30 seconds, I do understand that they want quick TickTock, Instagram like videos, but to pay money for an app that controls how long I want to make my videos shouldn’t be up to the manufacture of the tool, in my opinion.

The tool is stupid easy to use, and I think the transitions do make a quality product, but all the reasons that I listed above has forced me to cancel my subscription. I am also frustrated that there is not an online portal to view your uploads, you can only view through your phone app, which makes me believe that the unlimited call cloud offering is more of a bait and switch than anything.

We'd like to gather more details so we can help you best. When you get the chance, please connect with us through the GoPro Support Hub at https://community.gopro.com/. Please indicate that you were referred from the App Store.