The new MetLife Mobile App makes it simple and more efficient for you to manage your benefits. We focused on your feedback, making it easy and secure to register and access your information. We also improved the customer experience with an overall design enhancement.


Access coverage details and claims, find a dentist, read reviews and book an appointment
Get personalized estimates for dental procedures and have your ID card with you wherever you go

Easily understand your policy and coverage details, and pay your bill
Save your ID Card or request one to be mailed to you
File a claim and upload pictures of the incident

Review claim information and make updates, report absences
Contact your case manager and upload relevant documents
Setup and update direct deposit information

You can also access the following products: Group Life, Accident & Health, Group Legal, and Vision

For additional product information and other details, please visit

What’s New

Version 3.0.4

Minor bug fixes.

Ratings and Reviews

4.1 out of 5
4.4K Ratings

4.4K Ratings

Chinagirl411 ,


Having Dental Insurance with MetLife is fantastic. My claims are always processed so quickly and to be notified when it’s complete is an absolute plus! Their site is setup to where you can easily navigate through it and find exactly what you are looking for with ease, unlike some. I’d give them 10 stars if I could.

cmikehawk ,

Filing a claim online is a challenge

I have not been able to file a claim successfully online. There is always some kind of issue when using my tablet or smartphone. I’ve been able to enter all data and when I click to submit electronic signature I get a message that I have been timed out and all my work has been lost. I have gone back in and entered all the information and clicked on ‘save for later’ and that also results in a message that I have been timed out and my work has been lost. The 2 prior claims I have attempted to submit electronically have also been a bust. I’d like to be able to submit a claim conveniently and easily online, however, I believe your website and app need a lot of work. It is very frustrating.


App does not show benefits account

I sign in and the app says it cannot find account. It then gives me the option to link. I provide the information requested. I am then told that the account is already linked and am asked it I want to link another account or go to dashboard. I select dashboard and receive the same message that no accounts are linked. It is a loop with no exit. When I select the menu in the upper right, I only receive the options to edit my profile or log out. Yes, I have logged out and logged back in. Yes, I have uninstalled and reinstalled the app and logged in. All return the same result. Pretty poor for a company this size.

App Privacy

The developer, MetLife, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More


  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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