Limeade ONE 4+

I decided to make my health a priority this year and I'm so grateful to have come across this Limeade app through my company. It reminds me to take care of myself in simple, achievable ways and it's so straightforward and easy to use. I love that for some activities, my steps, workouts, or sleep habits are tracked automatically with my Fitbit so I don't even have to do anything. I'm also pretty competitive, so reaching those incentive milestones motivates me to keep logging on and find new activities. I use the Whil meditation feature every morning and I honestly am more excited to wake up every day knowing I'm taking steps to become a better version of myself.

Hey cpgarcia2012 - wow, this is such great feedback! I'm glad you're enjoying the Whil meditation and that Limeade has helped you to enjoy taking care of yourself each day. Keep up all the work!

I’ve tried the iOS app, on an iPhone 12 Pro. I’ve tried using my mobile Safari browser. Terrible interface, nothing loads properly, if it loads at all. This isn’t even an actual app in the true sense. It’s just an interface for the website to sit inside of - so why bother having an “app” at all? I gave up on the mobile app and tried using my iPhone Safari browser instead. Nope! Just as bad. Come on WA State/SmartHealth, surely you can do better than this!

I’m going to give this program one more shot using my MBP, but surely the whole point of something like this is that it’s ALWAYS with me - in my pocket - so I can use it to log and track my activities. This feels like I stepped back into early aughts, iPhone 1, or Netscape on my 540C MacBook in the 90s. I don’t see how the iOS app has such a high rating. Have these people actually used the app to access SmartHealth for WA state PEBB employees? If so, how can you rate above a 2 with a clean conscience? Really, I want to know!

Hello Jasperblu67! Thank you for taking the time to leave your feedback. I am very sorry to hear that you are not happy with the app. If you are still experiencing any issues please reach out to us at support@limeade.com and we will do our best to fix this so you can have a smooth experience as you should.

The old app was super easy to use and I was easily able to find programs to participate in and log my data intuitively. This app is not an improvement. I don’t need another social feed, I just need an app that works well. This one seriously needs a font size setting adjustment. The font displays text huge and makes it exceedingly difficult to read program titles or notifications without scrolling for days and you totally miss notifications that are lower. Also, if I scroll enough to make it to the bottom of the notification, there’s no link to sign up for whatever the post was about, so what’s the point? In the Help Center, the Contact Support has an unhelpful holding space instead of a place to enter my email, which is required to be able to contact support to make these suggestions. Ugh. 🙄

Hi TJMilw - Thank you for your feedback. We are very sorry to hear about your poor experience with the new app so far. We would be happy to help address these issues. Please reach out to support@limeade.com for further assistance.