iPhone Screenshots

Description

The Daly City iHelp app is your official civic engagement tool to stay in touch with Daly City, California. The app allows service requests (potholes, noise complaints, dangerous conditions, etc) to be submitted directly to City Hall, where it will be instantly routed to the correct city staff in the appropriate department. This means your service requests will be responded to quickly and efficiently, and you'll be notified the instant they are resolved!

Here's how it works:

1. See something that needs to be fixed?
2. Submit a request and even attach a photo.
3. City Staff receives the request and fixes the problem!

You get notified when the request is completed.

You can also monitor requests, provide comments, follow other requests in your community and check out the latest City news and events.

Daly City, California looks forward to serving you. Download the app to get started today!

What’s New

Version 4.2

New in v4.2:
- AppTrackingTransparency
- Bug fixes

Ratings and Reviews

2.3 out of 5
4 Ratings

4 Ratings

Trizzil503 ,

Okay

Needs to be updated for iOS 11 and optimized for iPhone X and it's screen.

Joseph Dokes ,

User Friendly and Effective

Amazingly great App, totally user friendly and easy to use to report concerns, monitor corrective status to completion, easy to upload a supporting photos too.

For example, I noticed a streetlight that was blocked by a massive amount of overgrown tree branches, causing the streetlight to cast shadows instead of light on to the street below.

I took a photo and used the App to report, I also used the App GPS feature which reported location. Within hours, I received an email that my request was received and within one days showed as in process. Glad to say that within 3 days the City hired a contractor with crew and Cherry Picker and removed the overgrown branches, job completed. Last night I checked the streetlight and pleased to say it now shines brightly on the street below without casting shadows.

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App Privacy

The developer, City of Daly City, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Location
  • Identifiers
  • Usage Data
  • Diagnostics

Data Linked to You

The following data may be collected and linked to your identity:

  • Location
  • Contact Info
  • User Content
  • Identifiers

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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