UGA

Name: UGA
Rating: 2.8 (116 reviews)
Author: University of Georgia Research Foundation, Inc.

Education

Free · Designed for iPad

116 Ratings
Ages

4+
Years
Category

Education
Developer

University of Georgia Research Foundation, Inc.
Language

EN
English
Size

53
MB

The UGA Mobile App is the best of the Bulldog Nation in one, central mobile app for students, visitors, parents, faculty, staff and fans. It’s the official mobile app of the University of Georgia. Features include: * Bus trackers for UGA Campus Transit and Athens Transit * Campus map with buildings, dining halls, computer labs and print kiosks * UGAMail access * eLearning Commons (eLC) access * Parking deck and lot information * UGA Involvement Network for student organizations * Customize your home screen tab bar * Touch ID sign in for applicable iOS devices * Ask SGA The UGA Mobile App is a collaboration between the Student Government Association (SGA) and Enterprise Information Technology Services (EITS).

Ratings & Reviews

2.8

out of 5

116 Ratings

Useful For Bus Stops
08/27/2019

NQQBalicious
The app is very jumpy; it’s not smooth at all. It does work for the bus stops and their routes which is primarily what I use it for. I tried using it to access Athena and ELC but it doesn’t remember my ID which makes it a hassle to use. Every time I login it links me to the login, then my settings that say they’ll remember my ID when I login. If this feature worked, I might use the app a lot more.
Useful For Bus Stops
08/27/2019

NQQBalicious

The app is very jumpy; it’s not smooth at all. It does work for the bus stops and their routes which is primarily what I use it for. I tried using it to access Athena and ELC but it doesn’t remember my ID which makes it a hassle to use. Every time I login it links me to the login, then my settings that say they’ll remember my ID when I login. If this feature worked, I might use the app a lot more.
Bring back the old design! New update STILL horrible with one handed use
08/16/2021

MyiPhoneAppExperience
The new folder based design is horrible for one handed use. While the recently used folder brings some features down the screen for better one handed reach ability, the old design I can just tap the bus icon at the bottom and I don’t have to stretch my finger and I can track the bus. Now, I have to stretch my finger all the way to the top of the screen, horrible for one handed use. If you pin your favorites, it goes even further up the screen making it impossible to use this app one handed. Horrible app design! They need to conduct user experience research before pushing new app designs. Bring back the bottom navigation at least please!

Developer Response
Thank you for taking time to review the UGA mobile app! We have heard your request and are happy to report that we are currently working on a design that will combat the inconvenience of having to reach up and down the screen. Until the new features make their way into production, here is something you can do to minimize the amount of one-handed reach needed to interact with your favorites: We have created a tile titled, "Recently Used." Here is where it saves the top 8 most recently used tiles. We appreciate your feedback and look forward to what you have to say when we push future updates!-UGA Mobile App Team
Bring back the old design! New update STILL horrible with one handed use
08/16/2021

MyiPhoneAppExperience

The new folder based design is horrible for one handed use. While the recently used folder brings some features down the screen for better one handed reach ability, the old design I can just tap the bus icon at the bottom and I don’t have to stretch my finger and I can track the bus. Now, I have to stretch my finger all the way to the top of the screen, horrible for one handed use. If you pin your favorites, it goes even further up the screen making it impossible to use this app one handed. Horrible app design! They need to conduct user experience research before pushing new app designs. Bring back the bottom navigation at least please!
Developer Response 08/17/2021
Thank you for taking time to review the UGA mobile app! We have heard your request and are happy to report that we are currently working on a design that will combat the inconvenience of having to reach up and down the screen. Until the new features make their way into production, here is something you can do to minimize the amount of one-handed reach needed to interact with your favorites: We have created a tile titled, "Recently Used." Here is where it saves the top 8 most recently used tiles. We appreciate your feedback and look forward to what you have to say when we push future updates!-UGA Mobile App Team
New Bugs with the New Update
08/18/2022

cb23triplezzz
The app used to reliably track buses (though they were always a few minutes behind the expected arrival). Now, it often displays all routes as inactive. Even when correctly displayed as active, buses rarely appear on the map. This bug persists after multiple relaunches of the app. It’s also annoying that the interface to select/deselect certain routes for viewing has been moved from the upper right corner, and integrated into the bus stops’ interaction pages. It’s a headache to navigate. At least the app doesn’t crash every other time you open it anymore.

Developer Response
Thank you for reviewing the UGA Mobile App! We do apologize for the inconsistencies with the bus tracking. We have been working with the vendor non-stop on this in order to improve it for our users. We also make it a point to conduct user testing when making UI improvements, and have recently released even more updates to it in order to make the bus functionality more user friendly. If you notice anything working inefficiently, please feel free to submit a ticket through the EITS help desk, as we are always looking to improve the app and make users happy. Thank you again for your feedback!-UGA Mobile App Team
New Bugs with the New Update
08/18/2022

cb23triplezzz

The app used to reliably track buses (though they were always a few minutes behind the expected arrival). Now, it often displays all routes as inactive. Even when correctly displayed as active, buses rarely appear on the map. This bug persists after multiple relaunches of the app. It’s also annoying that the interface to select/deselect certain routes for viewing has been moved from the upper right corner, and integrated into the bus stops’ interaction pages. It’s a headache to navigate. At least the app doesn’t crash every other time you open it anymore.
Developer Response 08/30/2022
Thank you for reviewing the UGA Mobile App! We do apologize for the inconsistencies with the bus tracking. We have been working with the vendor non-stop on this in order to improve it for our users. We also make it a point to conduct user testing when making UI improvements, and have recently released even more updates to it in order to make the bus functionality more user friendly. If you notice anything working inefficiently, please feel free to submit a ticket through the EITS help desk, as we are always looking to improve the app and make users happy. Thank you again for your feedback!-UGA Mobile App Team
App doesn’t work, doesn’t help that websites don’t either.
11/14/2018

Fiveattemptslaterweareannoyed
You are supposed to be able to use the app to access the health center, registration, the online learning service, etc. none of these things are very stable on the computer, so when the app does decide to work, they still don’t load correctly or at all. That’s fine though - chances are the app will crash or misdirect you before you get to try whatever you wanted to use. How frustrating when we are increasingly expected to be able to access these services 24/7 and the tools to access them don’t work 99% of the time.
App doesn’t work, doesn’t help that websites don’t either.
11/14/2018

Fiveattemptslaterweareannoyed

You are supposed to be able to use the app to access the health center, registration, the online learning service, etc. none of these things are very stable on the computer, so when the app does decide to work, they still don’t load correctly or at all. That’s fine though - chances are the app will crash or misdirect you before you get to try whatever you wanted to use. How frustrating when we are increasingly expected to be able to access these services 24/7 and the tools to access them don’t work 99% of the time.