eServiceTech (Standard)
Field Service App
Free
The eServiceTech (Standard) app is e-Emphasys Technologies dedicated servicing equipment application designed for our customers.
The eServiceTech (Standard) app enables users to service machines owned or rented by users. It meets the specific needs of shop and field technicians for servicing heavy equipment that is owned by the user or by its customers. The eServiceTech (Standard) app talks in real time with an e-Emphasys ERP that is specifically designed and configured to meet the heavy equipment dealer's business needs.
Service technicians will use this app to perform the following operations:
1. Punch in at the start of their work day. Punch out at the end of their shift.
2. Do time-punches for service jobs, breaks and work related travel.
3. Look up the Complaint text associated with a service job, enter their Cause and Correction texts. Verify the Coverage/Warranty Information if available. Capture pictures and videos of the machines being serviced and of the worksite as needed and upload them via the app to e-Emphasys ERP instance via this app.
4. Technicians will use this app to generate a job sign-off report that is customized with user-specific branding.
Ratings & Reviews
- This app hasn’t received enough ratings or reviews to display an overview.
Performance Improvement and Bug Fixes
The developer, e-Emphasys, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Linked to You
The following data may be collected and linked to your identity:
- Location
- Contact Info
- User Content
- Usage Data
- Diagnostics
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- User Content
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
Information
- Seller
- e-Emphasys Technologies Inc
- Size
- 190.8 MB
- Category
- Business
- Compatibility
Requires iOS 16.0 or later.
- iPhone
Requires iOS 16.0 or later. - iPad
Requires iPadOS 16.0 or later.
- iPhone
- Location
- This app may use your location even when it isn’t open, which can decrease device battery life.
- Languages
English and 3 more
- English, French, Japanese, Spanish
- Age Rating
4+
- 4+
- Copyright
- © Copyright 2024-2025 e-Emphasys Technologies Inc. - All Rights Reserved