This update makes calls more reliable after the app has been in the background. • Fixes calls that could lose audio partway through, or connect with no audio, after the app had been idle for a long time. • Incoming calls answered from the lock screen connect more reliably instead of reporting you as busy. • Fewer false “Answered Elsewhere” results while the app reconnects to the phone system. • A muted microphone or a quiet moment on a call is no longer treated as an audio fault. • The microphone is released promptly after a call ends.

This update makes voicemail easier to manage and improves calling reliability. • Voicemail messages and completed transcriptions refresh automatically while you view your inbox. • Select multiple voicemail messages or use Delete All, with confirmation before deleting. • Add Park Transfer and Park Pull to Favorites on supported ACS systems, and park calls from the transfer screen. • Additional safeguards prevent conflicting parking actions while another call is arriving or a transfer is in progress.

This update improves calling, sign-in reliability, and voicemail. • View and play traditional and AI voicemail in one inbox, including messages without transcripts. • Browse older voicemail messages, with more reliable playback and read/delete actions. • Fix an issue that could show an Unknown call after declining an incoming call. • Improve session recovery after network interruptions, reducing unnecessary sign-in and setup prompts. • Get in-app update guidance, including required updates when needed. • Choose from Contacts, Recents, or the keypad when adding or transferring a call. • Recall your last outgoing number with one tap, then tap again to call. • Refresh recent calls and retry when a connection fails. • Improved layouts for smaller screens, larger text, dark mode, and keyboard use.

This update fixes a problem that could stop the app from opening when your phone's network was slow to answer name lookups. The app now looks up the AustenTel servers in the background and tries backup servers automatically, so it always opens and signs in on its own. • Fixed: app could be closed by iOS at launch during a network name-lookup problem • Improved: reconnects faster after switching between Wi-Fi and cellular

ACS 2.0 is a complete rebuild of the AustenTel app: • All-new calling engine — your work extension rings like a native call, even when the app is closed • Visual voicemail with automatic transcription • Team messaging with photo sharing • Company directory with live presence • Organization-wide instant alerts (where enabled by your admin) • Modern security throughout (TLS + SRTP) After updating, sign in once with the setup code from your administrator.

Updated DFKS support Fixed audio quality issue when using the g722 codec Fixed issue where speaker staying enabled for incoming calls Fixed issue with missing quickdials Improved auto-answer form in settings Improved the behavior of the history removal feature

Adjustment of permission process

Stability improvements