myCiena
Business
Free
As a Ciena customer, you can use the myCiena mobile app to create, update, and track technical support tickets, equipment requests, and engineer dispatches anytime, anywhere. You can save time by using our tools to help troubleshoot issues. Search our extensive knowledge base, see your performance dashboards, troubleshoot with a live engineer via chat, and much more.
Available features include:
Create and access technical support tickets
Create and access equipment requests
Create and access engineer dispatches
Chat with a live engineer
File transfer protocol (FTP)
View performance metrics
Access your notifications
Search our knowledge base
Search our technical publications
Virtual Assistant
Ratings & Reviews
This app hasn’t received enough ratings or reviews to display an overview.
We updated the app with the latest features, bug fixes, and performance improvements.
The developer, Ciena, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Linked to You
The following data may be collected and linked to your identity:
- Contact Info
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Identifiers
- Usage Data
- Diagnostics
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
Information
- Seller
- Ciena Corporation
- Size
- 102.7 MB
- Category
- Business
- Compatibility
Requires iOS 17.0 or later.
- iPhone
Requires iOS 17.0 or later. - iPad
Requires iPadOS 17.0 or later. - Apple Vision
Requires visionOS 1.0 or later.
- Languages
English and 25 more
- English, Czech, Danish, Dutch, Finnish, French, German, Greek, Hungarian, Indonesian, Italian, Japanese, Korean, Norwegian Bokmål, Polish, Portuguese, Romanian, Russian, Simplified Chinese, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Vietnamese
- Age Rating
18+
- 18+
- Copyright
- © 2025 Salesforce.com, inc. All rights reserved.