Telebu SC

Business

Free · Designed for iPad

Improve CX, Communication & Support to customers through hybrid agent chat. Deploy live agent assist bot and customer support chatbots across instant messaging channels. Telebu SocialConnect (Telebu SC) is a multi-channel customer support application helping customer care executives to connect and resolve customer queries. Its Hybrid Agent Assist is powered with a dynamic & automated handoff feature that enables agents to intervene in the chat during critical issues or based on customer preference. The application is powered with following features: - Accepting an incoming chat - Sending/Receiving text, audio, video, document messages to/from multiple channels. - Inviting other live agents to a chat - Transferring chats to other agents

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The developer, SMS COUNTRY NETWORKS PRIVATE LIMITED, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .

  • Data Not Collected

    The developer does not collect any data from this app.

    Privacy practices may vary, for example, based on the features you use or your age. Learn More

    The developer has not yet indicated which accessibility features this app supports. Learn More

    • Seller
      • SMS COUNTRY NETWORKS PRIVATE LIMITED
    • Size
      • 52.8 MB
    • Category
      • Business
    • Compatibility
      Requires iOS 11.0 or later.
      • iPhone
        Requires iOS 11.0 or later.
      • iPad
        Requires iPadOS 11.0 or later.
      • iPod touch
        Requires iOS 11.0 or later.
      • Mac
        Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.
      • Apple Vision
        Requires visionOS 1.0 or later.
    • Languages
      • English
    • Age Rating
      4+
    • Copyright
      • All Rights Reserved Telebu 2019©