
Telebu SC
Business
Free · Designed for iPad
Improve CX, Communication & Support to customers through hybrid agent chat. Deploy live agent assist bot and customer support chatbots across instant messaging channels.
Telebu SocialConnect (Telebu SC) is a multi-channel customer support application helping customer care executives to connect and resolve customer queries. Its Hybrid Agent Assist is powered with a dynamic & automated handoff feature that enables agents to intervene in the chat during critical issues or based on customer preference.
The application is powered with following features:
- Accepting an incoming chat
- Sending/Receiving text, audio, video, document messages to/from multiple channels.
- Inviting other live agents to a chat
- Transferring chats to other agents
Ratings & Reviews
This app hasn’t received enough ratings or reviews to display an overview.
The developer, SMS COUNTRY NETWORKS PRIVATE LIMITED, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Not Collected
The developer does not collect any data from this app.
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
Information
- Seller
- SMS COUNTRY NETWORKS PRIVATE LIMITED
- Size
- 52.8 MB
- Category
- Business
- Compatibility
Requires iOS 11.0 or later.
- iPhone
Requires iOS 11.0 or later. - iPad
Requires iPadOS 11.0 or later. - iPod touch
Requires iOS 11.0 or later. - Mac
Requires macOS 11.0 or later and a Mac with Apple M1 chip or later. - Apple Vision
Requires visionOS 1.0 or later.
- Languages
- English
- Age Rating
4+
- 4+
- Copyright
- All Rights Reserved Telebu 2019©