In theory, the app is good. It helps connect people who want to learn certain things to people who can coach them. That’s why I use this app. It was extremely intriguing because they lure you in with a free “trial lesson” saying that there will be no charge and it is completely free. Making it seem like that you will not be charged until you book a actual to start your trial. And your subscriptions it even says start subscription even once the free trial lesson is complete. But this is falsely deceiving and this is why I give it a one star. Even if you do not start your subscription, you start your subscription fortunately through the app which charges you 24 hours after your free trial lesson. Well I didn’t find a great Coach. I do not know if I’m willing and want to commit yet to lessons. I know a lot of people playing pickle ball is the easiest way to learn so I may want to do it that way but now I am forced to because customer support will not refund me my money that was charged and now I have spent hundred dollars. Well, I get that there is a 24 that is very small and at the end of a long guide. I feel like the app should take out “start subscription” because you do not have a choice. You will start the subscription immediately after you get a “free trial”. But at the end of the day, the creators of the app knows what they’re doing and this is how they go to money. If only I would’ve read the reviews first before using the app, I would money and time. Please do not only read my review. Read the multiple other reviews saying they had the same problem.

BEWARE - There are a LOT of fake reviews on here. The teachers are great, but the company itself will fine print you into extortion. I cancelled a subscription 24 hours after a lesson because I didn’t want to move forward. The company takes away direct communication, so you have to message the “support”, they message the instructor, then the instructor messages them back, who then messages you. It overcomplicates something as simple as coordinating and scheduling, without grasping the scope of what you’re paying for. After cancelling within the 24 hour period, they went ahead and charged me $600. After hours of messaging their “support”, they’re saying there is “nothing they can do” about issuing a refund. When you try to call their phone number, it is a bot line that just repeats an automated message and keeps ringing endlessly. I wish I read reviews on Reddit before moving forward with them, as there are a lot of other people with the same experience of them taking money and refusing to give a refund despite the legitimacy of the claim. Save yourself the hassle, and look up people you can contact directly in your area. This company isn’t accredited with the BBB for a reason. Learn from my mistakes.

I purchased a five lesson package through this service. I did so because of a specific location that was advertised on their website; however, this location was unavailable and they sent me to a different spot more than 30 minutes away. When I was unable to complete my weekly lessons in a month, I went to pause my subscription and found that it already been charged for another cycle on day 28. When I told customer service that I was having these issues and requested a pause and refund until I was ready for more lessons, they told me they would not be able to refund me. They did not even respond to my concerns about the incorrect advertisement. This is a duplicitous company with a questionable business model and I urge anybody that is looking to learn a new skill to look elsewhere. The subscription model renewing in <1 month without warning feels almost intentional and I urge you not to subscribe or support this company.

Please avoid this company. I had very negative experience with their system and their customer service made it 100x worse. I wish I could give zero star.Signed up for a subscription 3 weeks ago with a golf instructor, which included a free lesson. The company had to cancel my lesson and subscription because they couldn't contact my assigned instructor - this was their issue, not mine.When I tried to re-sign up with a different instructor, they refused to honor the free lesson, claiming I had already "used" it according to their records. After explaining that I haven’t used it, they got back (after I followed up again!) with due to system limitation they can’t do anything about it. This makes no sense since they cancelled my original subscription before I could use anything.Despite promising me another free lesson when they cancelled the first subscription (since I never actually received the service), they're now going back on their word. Their system apparently can't distinguish between a lesson that was used versus one that was cancelled due to their own operational problems.Very disappointing customer service. They created the problem by not being able to reach my instructor, then penalized me for their mistake. Would not recommend until they fix their customer service policies and technical issues.