Kinetik Health

Name: Kinetik Health
Rating: 4.7 (56 reviews)
Author: Kinetik Healthcare Solutions, Inc.

Medical

Free

56 Ratings
Age Rating

4+
Years
Category

Medical
Developer

Kinetik Healthcare Solutions, Inc.
Language

EN
+ 26 More
Size

91.1
MB

The Kinetik Health app gives you complete control over your Non-Emergency Medical Transportation needs, now available in multiple languages. Schedule rides to medical appointments without requiring phone calls. Book standard transportation or mileage reimbursement trips through one simple interface. Track your driver in real-time and get instant updates on trip status.

Ratings & Reviews

4.7

out of 5

56 Ratings

My health care help
Oct 7
Rach420$$$
I’m happy with this app it helps me get to all my health related appointments I just don’t know why I have to update it every month that doesn’t make sense to me

Developer Response
Hi there! Thank you for the feedback, we’re glad the app helps you get to your appointments. We update regularly to improve the app and keep your information secure. To make it easier, you can turn on automatic updates in your phone’s app store settings. Team Kinetik
My health care help
Oct 7
Rach420$$$

I’m happy with this app it helps me get to all my health related appointments I just don’t know why I have to update it every month that doesn’t make sense to me
Developer Response Oct 12
Hi there! Thank you for the feedback, we’re glad the app helps you get to your appointments. We update regularly to improve the app and keep your information secure. To make it easier, you can turn on automatic updates in your phone’s app store settings. Team Kinetik
Could be very helpful
May 24
KKS Reviews
In general it’s a good tool. It’s clean and straightforward for the most part. Issues: (1) I get random notifications about phantom trips around midnight. I really hope drivers aren’t actually assigned. (2) There were one or two things that were not clear on day one. After scheduling and canceling one or two trips it’s more obvious. (3) I wish there was more control over the actual ride provider. That got me once. The assigned provider would not have worked for my situation so I ended canceling and calling to schedule anyway. I have not yet successfully scheduled a trip but am hopeful. I have canceled and that works as you’d expect. It seems to need some bug fixes and tweaking of the interface but it’s brand new; that’s to be expected. Beats 45 minutes on hold. (Now if Apple would only allow us to proofread our reviews.)

Developer Response
Hi there! Thank you for the detailed and thoughtful feedback. On the midnight notifications, please reach out to us at support@kinetik.care or +1-855-721-0838 so we can look into it in detail for you. More control over provider selection is something we're working on and you shall see it on the app soon. Thanks again for taking out time to review us - Team Kinetik!
Could be very helpful
May 24
KKS Reviews

In general it’s a good tool. It’s clean and straightforward for the most part. Issues: (1) I get random notifications about phantom trips around midnight. I really hope drivers aren’t actually assigned. (2) There were one or two things that were not clear on day one. After scheduling and canceling one or two trips it’s more obvious. (3) I wish there was more control over the actual ride provider. That got me once. The assigned provider would not have worked for my situation so I ended canceling and calling to schedule anyway. I have not yet successfully scheduled a trip but am hopeful. I have canceled and that works as you’d expect. It seems to need some bug fixes and tweaking of the interface but it’s brand new; that’s to be expected. Beats 45 minutes on hold. (Now if Apple would only allow us to proofread our reviews.)
Developer Response May 26
Hi there! Thank you for the detailed and thoughtful feedback. On the midnight notifications, please reach out to us at support@kinetik.care or +1-855-721-0838 so we can look into it in detail for you. More control over provider selection is something we're working on and you shall see it on the app soon. Thanks again for taking out time to review us - Team Kinetik!
Unable to book recurring GMR Trip
Jun 27
Peaceful Woman 1983
I tried Scheduling a GMR trip in this app today. Overall, the scheduling process went smoothly. It was certainly much faster than waiting on hold for 45 minutes to speak with a Partnership representative.However, I was unable to schedule my trip as a recurring trip.I was given the option, but when I completed the required information, there was no way to advance and finish the process.I kept getting a message to restart. I tried this twice and it just kept repeating.Overall, this app is a welcome option for Scheduling trips with Partnership.

Developer Response
Hi there! Thank you for the feedback. We are glad the scheduling experience was smooth for you. On the recurring trip issue, that's something we want to look into. Please reach out to us at support@kinetik.care or +1-855-721-0838 so we can help. Team Kinetik
Unable to book recurring GMR Trip
Jun 27
Peaceful Woman 1983

I tried Scheduling a GMR trip in this app today. Overall, the scheduling process went smoothly. It was certainly much faster than waiting on hold for 45 minutes to speak with a Partnership representative.However, I was unable to schedule my trip as a recurring trip.I was given the option, but when I completed the required information, there was no way to advance and finish the process.I kept getting a message to restart. I tried this twice and it just kept repeating.Overall, this app is a welcome option for Scheduling trips with Partnership.
Developer Response Oct 12
Hi there! Thank you for the feedback. We are glad the scheduling experience was smooth for you. On the recurring trip issue, that's something we want to look into. Please reach out to us at support@kinetik.care or +1-855-721-0838 so we can help. Team Kinetik
Runs perfectly
10/24/2025
Landers_Culpepperl
Exactly what modern apps should be.

Developer Response
Hi there! Thank you for letting us know. We appreciate your feedback. Team Kinetik
Runs perfectly
10/24/2025
Landers_Culpepperl

Exactly what modern apps should be.
Developer Response 11/07/2025
Hi there! Thank you for letting us know. We appreciate your feedback. Team Kinetik

- Easier for everyone to use: We've made the app more accessible. VoiceOver reads every screen, forms explain each field, and text and buttons are easier to see and tap. - Edit your approved rides: Plans changed? You can now update the details of an approved ride right in the app. Your health plan will review your changes. - Faster and smoother: The app uses less memory, so it runs better on more phones, including older ones. - Landscape mode: Turn your phone or tablet sideways and the app adjusts. - Stronger security: New protections help keep your information safe. Thanks for using the Kinetik Health App!

Version 1.16.2 Oct 7

Data Linked to You

The following data may be collected and linked to your identity:
- Location
- Contact Info
- User Content
- Identifiers
- Usage Data
Data Not Linked to You

The following data may be collected but it is not linked to your identity:
- Location
- Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Accessibility

Information

Seller: Kinetik Healthcare Solutions, Inc
Size: 91.1 MB
Category: Medical
Compatibility: Requires iOS 18 or later.

iPhone
Requires iOS 18 or later.

iPad
Requires iPadOS 18 or later.
Location: This app may use your location even when it isn’t open, which can decrease device battery life.
Languages: English and 26 more

English, Arabic, Bengali, Cambodian, Filipino, French, German, Gujarati, Haitian, Hindi, Hmong, Italian, Japanese, Korean, Laotian, Nepali, Persian, Polish, Portuguese, Punjabi, Russian, Simplified Chinese, Somali, Spanish, Traditional Chinese, Urdu, Vietnamese
Age Rating: 4+

4+

Learn More

Privacy Policy

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Kinetik Health

Ratings & Reviews

My health care help

Could be very helpful

Unable to book recurring GMR Trip

Runs perfectly

What’s New

App Privacy

Data Linked to You

Data Not Linked to You

Accessibility

Information

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