Love your app and its integration of AI to spice up up an online language learning experience. I am giving this 4 stars as the “Improve Conversation Skills” appears to be bugged; on day 2, this section does not give me criteria to meet that will “complete” that objective for the day, so it is stuck as being incomplete, which causes the app to say I have not completed my education for the day. If this can be addressed/fixed, I will change my review to 5 stars. Additionally, the support section of your website is not allowing me to submit anything, including a description of that issue. I do have another small suggestion. The “ask me anything” tab should include the “tap to translate” and “assess my response” features which are present in the “improve conversation” section. I am letting people know about this app, would love to see this take off.

I hope that this will be an interim review because I don’t think that Fluency will prove to be a 1 (One) Star app—indeed I think it’ll earn high marks from me. First, though, developers have to resolve my free lifetime subscription issue. Succinctly, I see absolutely no way of getting that free lifetime subscription as you advertise. Next, I have tried repeatedly to send you a message using your in-app customer support form. Frustrating and disappointing experience, as its been impossible to send you the message. I repeatedly get an error message. Finally, and supremely disappointing is the fact that (given my experience so far) I can not in good conscience recommend your Fluency to scores of potential subscribers. I will not recommend to anyone an app that’s being advertised as free but which apparently is not. Earn my revised review by: 1) helping me get the advertised free lifetime subscription; 2) extend or reinstate your free lifetime subscription offer (and let me know its dates so that I can spread the word to the scores of potential new subscribers within my sphere); and 3) fix your customer service generally and the functioning of your in-app contact form specifically. Do so and you will see the effort I’m exerting to write this (hopefully interim) review multiplied tenfold to revise this review.

I recently downloaded Fluency to reignite my past (failed) attempts at learning Spanish. I was extremely impressed with its ability to meet users exactly where they are in their language learning journey. Through what feels like a Turbo Tax onboarding flow, the app curates a series of lessons based on your inputs, ensuring fundamentals are drilled into your head before moving onto more advanced concepts. By covering written, reading, and conversational topics in a given day's lesson, I'm left feeling confident in all possible interactions with Spanish speakers. I haven't touched Spanish since early in high school and it feels like I've picked right up where I left off. 5 stars!

Every few words has either a wrong definition or wrong example. I strongly suspect it’s because they’re only using AI to cone up with the “fill in the blank” words and their definitions, and leaving it up to the users to let them know what needs correcting. It’s super frustrating. Also, the app just goes right back to the home page every minute or so, more and more often the more you use the app. When you return to what you were doing, you’re not doing the same thing/your progress is gone. I had to type my sentences to the AI really fast before it took me back to the homepage. The spelling thing alone was annoying, but this glitch destroyed the usability of this app causing me to cancel. Lastly, the conversation tool with the AI was good, but I wish there was an option to speak with a Latin American AI, as that’s the version of Spanish I’m trying to learn. It was a little bit tiring being asked over and over about Spain.