Hello,I recently downloaded your app and subscribed to the service. Unfortunately, I have been experiencing an issue and would like to cancel my subscription.The problem is that the only option provided in the app is “Customer Support.” However, when I try to contact support, the email function does not work and shows that the email is not connected. Because of this technical issue, I currently have no way to reach support or request cancellation.Please fix this issue and assist me with canceling my subscription as soon as possible. It is important that users are able to contact support easily, especially for account or subscription matters.I would appreciate your help in resolving this quickly.Thank you.
Dear User,Thank you for your feedback, and we sincerely apologize for the inconvenience you experienced. We always strive to prioritize our users’ concerns and provide timely support.We would like to inform you that we have already responded to your email on the same day with detailed steps on how to cancel your subscription. Since the subscription is managed through Apple’s in-app purchase system, we do not have the ability to cancel it directly on your behalf.We kindly request you to check your email for the instructions. If you are still facing any issues or need further assistance, we remain fully committed to providing you with the assistance you need.Thank you for your understanding and patience.