Nextiva – The NEXT Platform

Business

Only for iPhone

Free

iPhone

Stay connected to your customers and your team with Nextiva's unified customer experience management app. Whether you're making and receiving phone calls, responding to chats, sending text messages, or collaborating with your team, the Nextiva – The NEXT Platform app empowers you to create seamless customer experiences right from your mobile device With Nextiva – The NEXT Platform, you can: Unify Every Conversation: Stay on top of customer interactions with a single inbox that brings together calls, chats, emails, texts, Collaborate with Ease: Work cross-functionally with teammates to ensure the right people and insights are always in the loop. Drive Continuous Improvement: Unlock key performance metrics and conversation insights to coach teams and elevate service quality. Work Smarter with AI: Accelerate workflows with intelligent automation, real-time recommendations, and contextual assistance. Stay Connected Anywhere: Manage tickets, contacts, and conversations from any device—whether you're at your desk or on the move. Effortlessly Shift Channels: Move between communication modes without disrupting the conversation or customer experience. Maintain Trust and Security: Deliver every interaction with enterprise-grade security, compliance, and professionalism. Rely on Round-the-Clock Support: Get expert assistance 24/7 to keep your operations running smoothly.

  • 3.7
    out of 5
    3 Ratings

- Bug fixes and performance improvements.

The developer, Nextiva, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .

  • Data Used to Track You

    The following data may be used to track you across apps and websites owned by other companies:

    • Usage Data
    • Diagnostics
  • Data Linked to You

    The following data may be collected and linked to your identity:

    • Contacts
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics
  • Data Not Linked to You

    The following data may be collected but it is not linked to your identity:

    • Location

Privacy practices may vary, for example, based on the features you use or your age. Learn More

The developer has not yet indicated which accessibility features this app supports. Learn More

  • Seller
    • Nextiva, Inc.
  • Size
    • 70.8 MB
  • Category
    • Business
  • Compatibility
    Requires iOS 18.0 or later.
    • iPhone
      Requires iOS 18.0 or later.
  • Languages
    • English
  • Age Rating
    4+
  • Copyright
    • Copyright © 2025 Nextiva. All Rights Reserved.