MS SHIFT Hospitality Solutions
Business
Free · Designed for iPad. Not verified for macOS.
*Special Note: This app is intended for existing MS SHIFT users and will require activation code. PLEASE CONTACT MS SHIFT BEFORE DOWNLOADING APP.
On duty with MS Shift iOS app.
With the new MS SHIFT Scan © 2024 app for mobile Apple products, your officers will enjoy having all the features they need right at their fingertips in light and powerful devices such as iPhone and iPod touch. Tailored for the officer on the move, the MS SHIFT app encompasses all of the daily tasks allowing for fast and professional response and increasing the safety and security of the property.
- Log events, incidents, lost and found while away from the command base.
- Conduct patrols and create field reports that syncs in real-time into the system.
- Automatically populate shipping information, eliminating typing and paperwork.
- High-definition, iSight camera with video-recording capability.
- Digitally capture guest signatures upon pickup of items or packages.
more - Fixed an issue scanning barcodes for two shipping carriers.
1.113 Jun 5
- Fixed an issue for mobile app activation with QR codes.
1.112 Jun 1
- Fixed translation-related issues.
- Improved date/time formatting across the mobile app.
- Patrol barcodes that occurred in more than one patrol could not be properly scanned with the camera-based barcode scanner.
- Improved the timestamps of BeSafe observation details that are shown on the website after uploading them.
- Improved input field validation for the estimated item value in the Lost module.
1.111 May 23
- Fixed an issue where a user log out could cause a required re-activation of the mobile app.
1.105 Apr 29
- Improved user input validation across all modules.
- Improved the reading of NFC Tags for the Patrol and Be Safe modules for iPhones.
- Added new language handlings for new customers.
- Added additional input field validations for new Patrol Problems.
- Added optional feature that requires users to scan an Observation Detail first, before they are able to set its state.
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Added optional features that takes location information stored in an Observation Detail when creating a new Action so the office does not need to select the location for every new Action.
- Added additional input field validations for new Be Safe Actions.
- Fixed an issue with reading tracking numbers from FedEx packages that were shipped with FedEx Express (AIR).
- Fixed an issue where the Storage Location was not properly handled when adding multiple packages.
1.101 Feb 14
General
- User permissions are updated when the user logs out.
- Updated maximum length for several input fields across the app.
- When the app is launched without internet connection, instead of showing the activation screen the user can now retry to establish the internet connection.
- Improved the displayed errors when checking for user permissions when uploading items to the hotel website.
Patrol
- Improved the display of the text message when a photo was taken for a patrol problem.
Be Safe
- Fixed an issue that caused inspections to not be listed.
Incoming
- The unit number, first name, and last name are now mandatory when adding new residents.
- The Cancel button did not close the camera view.
Found
- The Cancel button did not close the camera view.
Storage
- Improved the displayed storage location when multiple found item numbers are entered into the input field.
Search
- The search module is only visible if the user has enough rights for at least one of the searchable modules.
- Improved the filtering of Assigned To selection.
1.073 07/10/2025
General
- Fixed an issue that caused a loading screen to appear when the user wants to navigate away from a page that contained unsaved changes.
- The signature preview is not shown in the Disposal, Be Safe, and Pick Up module until a signature was taken.
- The date in any module can no longer be in the future.
- When an element is selected in the search item page, the selected item is highlighted before the user gets redirected to the previous page.
- Fixed an issue that caused the camera flash not to automatically turn on when the corresponding option was selected in the Settings module.
Patrol module
- Added feature to clear a problem before it is added.
- Fixed an issue that caused the name of an "Other Location" to appear twice on the website when adding a problem.
Patrol Admin module
- The writing confirmation is reset in the NFC view when either the patrol or patrol point selection changes.
- Improved the saving of patrols, patrol points, and problems to avoid duplicates.
- Added a loading screen when the user saves the beacon scan interval.
- Fixed a status message when adding a new problem.
Be Safe module
- Added a visual separator between the "Excellent" and "Needs Action" buttons on the page listing the observation details.
- When the user has unsaved changes for an Action and opens the Pending Actions view, they get asked whether they want to discard the unsaved changes. The same happens when the user wants to navigate away from the Pending Actions and Action Summary views.
- In the view for inspection summaries, there was an empty space between the completed observations and the button at the bottom.
- In the view for reporting Actions, a confirmation text is shown when the user took an image.
- Fixed the title and icon of the view for inspection summaries.
- Fixed an issue that caused the Cancel button of the barcode scanner to not work in the Be Safe module.
- Fixed an issue where observation details were showing up on the mobile app that were deleted on the hotel website.
Event module
- Improved the description of the input field for a visitor name when a new visitor is created.
- Replaced the check box that was used to copy information from the Requested By to the Relates To section with a button.
Banned module
- The subject’s first name is now a mandatory field.
- Improved the description of the input field for a visitor name when a new visitor is created.
- Added input validation for report number.
- The visitor company of a subject is now shown on the summary view.
- The information whether a ban contains images is now shown on the summary view.
- Fixed an issue where the name of visitor subject was not shown on pending bans.
Disposal module
- When scanning the barcode of a Found item, the last name will now also be displayed as N/A if the Found By type is N/A.
- Fixed an issue where the radio button in the module was reset after taking a signature if the language of the App was either Spanish or Portuguese.
Search module
- When searching for incoming packages, new notes can be added to any found incoming package.
- Removed unnecessary tile characters from the input fields on the ban search page.
- Improved the auto-scrolling for the page used for searching for events.
- When a user updates an event or a found item, they get redirected to the previous page.
- Fixed the title of the page used for searching for events.
Settings module
- A question dialog is now shown when the user wants to download all data to confirm that he wants to do this action.
- A dialog is shown when the user wants to download data and there is no internet connection.
1.044 03/06/2025
General
- Added three buttons to the footer of each page: navigating to the search page, navigating to the settings page, and uploading all pending items.
- The font for different input fields looked different on iOS.
- Implemented update plans that update the mobile app internally through app version changes. This way users do not need to reinstall the app for new version.
- The search page from selection buttons can no longer be opened, if the control is disabled.
- Updated Spanish and Portuguese texts for the Next Item buttons to avoid cut off texts on small resolution devices.
- The language can no longer be selected on the Activation screen and in the settings menu. Instead, the language is fix based on the activation information.
- The phrasing of employees, e.g. “Associate”, “Employee”, or “Team Member” is now unified across all modules of the mobile app.
Patrol module
- The patrol selection now also supports the search page if selected in the settings.
- Show a Toast if the user scans an NFC Tag that is either empty or contains only whitespaces.
- Renamed the “Problem” button to “Add Problem”.
- Fixed an issue that caused the “Other location” input for added problems to be shown twice on the hotel website.
- Fixed an issue that caused the “Patrol Suspended” to show up multiple times in the hotel website.
Patrol Admin module
- When the user saved updated patrol settings, the keyboard was still visible and the app could crash if the user enter a decimal number for the scan interval.
Event module
- When the user clicks on the Events button at the top of the Events module, a list of all pending events is displayed instead of the previously used search page.
- In the list of pending events, the time is shown in addition to the date an event was created.
Found module
- It is now also possible to select a time when the item was found and not just a date.
Incident module
- The date and time for police and EMS is no longer set by default.
Search module
- In the search results for today's event a "Complete" button is displayed for every event which is pending. When the button is pressed, the user is asked whether they want to complete the event. When confirmed, the event is completed and the list of today's events is updated.
- Added all features to be able to search for specific events.
- Removed the pending events from the event search results view.
- Removed extra tilde from input controls when searching for incoming packages.
- The Date From input field was not pre-selected with 1 Month like in all other search modules.
- When a search option is selected when searching for incidents, the keyword field is now cleared.
Settings module
- When downloading all data on the Settings page, a loading screen is shown.
1.041 02/20/2025
- A total of 98 smaller improvements and fixes were made across all modules.
- New functions tailored to our latest customers.
- General quality of life improvements.
1.037 02/05/2025
- Fixed an issue scanning barcodes for two shipping carriers.
more Version 1.113 Jun 5
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