I’ve been financially cọmmitted to this app for what feels like weeks now, and I’m not regretting it one bit. Every update brings a new wave of features, from better shade matching to more advanced facial recognition. It’s crazy how far it has cọme since I first downloaded. The tutorials are so intuitive, it’s like having a makeup mentor 24/7. If you’re in it for the long haul, you’ll definitely see the payoff.

This app is fundamentally flawed for women with diverse ethnic features. As a Black woman, I not only wasted my money, but it also continually diminished the prominence of my natural features. The modified images bear no resemblance to me. Instead, the app imposes Eurocentric ideals onto my appearance, which is unacceptable. How am I supposed to evaluate makeup styles when my image is altered to conform to a narrow standard of beauty? This app blatantly lacks true diversity and fails to accommodate individual features; it simply changes them altogether. Even women who are white likely experience the same frustrations. This app is terrible, designed to make people look appealing only if they meet a specific beauty standard. The creators need to seriously rethink their approach. It reduces users to generic looks, resembling nothing more than an Instagram model, all while applying what looks like a TikTok filter. If I could give this a lower rating, I would—0.5 stars is generous, considering its only redeeming quality is the good suggestions for makeup brands. This app needs significant improvement.

I was curious to try this out because I’ve been looking for some help perfecting my make up routine. When I first opened the app, it asked for me to enable notifications and to write a review, even though I had not been able to start or see my results yet. Then after I paid, I received a finished product, which I was not satisfied with at all. The AI picture made it look like I came from Asian descent. I am Italian and do not resonate with any Asian features so that made me feel that the AI is not worth the money I spent. Also my reference photo was clearly a white woman with very natural makeup and no eyeliner so I don’t know how this AI managed to mess this up, but it did. The make up suggestions were OK but a lot of them were not the correct coloring for the reference picture I submitted. I was so angry after seeing my results I deleted the app and canceled my subscription. This is a complete scam and a waste of money!

Thought this would be a fun app to try. Downloaded but app didn’t work at all. I cancelled the sub same day I downloaded the app. Checked my sub in the apple account and it showed as cancelled and that I could still access the app under the free trial through 5/14. On 5/18 I was charged for the app anyway. Disputed with Apple. They denied my refund. Appealed the denial. Still denied. Followed up with apple on the terms of their decision and was told there is no reason and that their decision was final. ?? Help me understand how I do my due diligence to cancel a bogus app and Apple doesn’t support its customers to get refunded? This is a FAIL for the app and most importantly for Apple.