Hormuud Agent
Internet Ticketing app
Free · Designed for iPad. Not verified for macOS.
Experience seamless ADSL+ support with our powerful ticketing app designed for agents and customers alike. With a user-friendly interface, you can efficiently manage customer inquiries and technical issues.
Key Features:
Create Tickets: Quickly generate support tickets for customer issues, ensuring nothing falls through the cracks.
Manage Tickets: View and organize all tickets in one place, making it easy to track progress and follow up on open requests.
Resolve Issues: Agents can update and resolve tickets efficiently, providing customers with timely solutions.
Customer Lookup: Search for specific customer ADSL numbers to identify and troubleshoot problems quickly.
Real-Time Notifications: Stay informed with instant updates on ticket status, ensuring proactive support.
Ratings & Reviews
Changed the barcode scan trigger from a fixed button to a floating action button for easier access
The developer, hormuud, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Not Collected
The developer does not collect any data from this app.
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
Information
- Seller
- Hormuud Telecom Somalia inc
- Size
- 51.1 MB
- Category
- Business
- Compatibility
Requires iOS 12.0 or later.
- iPhone
Requires iOS 12.0 or later. - iPad
Requires iPadOS 12.0 or later. - iPod touch
Requires iOS 12.0 or later. - Mac
Requires macOS 11.0 or later and a Mac with Apple M1 chip or later. - Apple Vision
Requires visionOS 1.0 or later.
- iPhone
- Languages
- English
- Age Rating
4+
- 4+
- Copyright
- © Hormuud Telecom