Hello! We apologize that our app failed to accurately understand and represent your detailed description when generating tattoo designs (for example, "skull with a rainbow" only generated a skull), resulting in a poor experience. Thank you for taking the time to provide feedback.The issue you encountered with "generated images not matching the text description" is often related to factors such as prompt understanding, model generation capabilities, and control of detail. To improve generation performance, you can try the following:Optimize prompts: Try using more specific and detailed descriptions or adjusting the order of keywords. For example, instead of "a skull with a rainbow," try "a realistic human skull with a vibrant rainbow radiating from its eye socket, digital art, highly detailed."Multiple generation and selection: AI generation has a certain degree of randomness, and multiple attempts may result in results that are closer to your expectations.We understand that AI-generated content is still unstable. Issues like the ones you reported are a key focus of our ongoing model and algorithm optimization efforts. We are working to improve the model's understanding of complex prompts and the relevance and accuracy of generated elements.Your feedback is crucial to us. If you'd like, please email our official support email at shenxiaoshun@shanghaixingyuecompany.com with the specific prompts that failed to generate a satisfactory image, along with your desired results. Our technical team will conduct in-depth analysis and improve upon this as a critical case.We sincerely apologize for your poor experience. We sincerely hope to provide you with better service in the future.

Hello! We understand your disappointment and frustration regarding the unexpected subscription charge. As an app development team, we value every user's experience.Regarding your concern about not realizing there was a subscription charge at download time and your unsuccessful refund request, we will do our best to assist you.🔍 Specific Refund Request MethodsApple's subscription and refund mechanisms are primarily managed by the Apple platform itself. You can attempt to request a refund through official channels and then reapply through Apple's official channels: this is the primary and most effective way to process refunds for App Store purchases.To minimize recurrence, we recommend carefully reviewing the "In-App Purchase" instructions and subscription pricing information on the app page before downloading or purchasing.As an app developer, we also value user feedback. We will carefully note your experience of "discrepancies between advertised content and actual performance" and will share this with the relevant teams for review, striving to ensure more transparent and accurate app information.We apologize again for this unpleasant experience. While the refund process is primarily managed by Apple, we are happy to provide you with necessary assistance and information during this process. We hope the above information is helpful. If you encounter any other issues with the app, we'd be happy to assist you.

Thank you very much for choosing our tattoo design app and paying for a trial. We deeply apologize for the "no response when clicking Generate" issue you're experiencing. We take your description very seriously and have urgently initiated technical troubleshooting, as multiple attempts (including reinstalling) have not resolved the issue.Based on preliminary analysis, this may be due to incorrect placement of the prompt word.To quickly resolve your issue, we offer the following dedicated support options:1️⃣ Technical Diagnosis (recommended):Please send the following information to shenxiaoshun@shanghaixingyuecompany.com:✓ Screen recording of the entire process (especially the complete process before and after clicking "Generate")✓ Your device model and operating system version✓ The specific time the issue occurred2️⃣ Manual Design Service (if you need a solution urgently):Our experienced tattoo designers will customize three professional design solutions for you within 24 hours based on the following information you provide in your email:✧ Design theme description✧ Style preference (e.g., traditional/watercolor/geometric, etc.)We apologize for this.

Hello! We're sorry to hear that you had a poor experience using our tattoo design app and weren't able to find the sleeve design inspiration you were looking for. It's truly disappointing when the generated design doesn't meet your expectations.It's true that AI tattoo generation technology sometimes can't fully capture the user's complex or nuanced ideas, especially when it comes to integrating specific themes and adapting them to existing sleeve layouts. This is a significant challenge for any AI tool. We're continuously optimizing our algorithms to ensure that the generated designs are more closely aligned with the user's true creativity and needs.In the meantime, if you're willing to try again, here are some tips:Try more specific, keyword-rich descriptions: In addition to the core theme, try including details like style (e.g., "traditional," "geometric," "realistic"), color palette (e.g., "black and grey," "vibrant colors"), or specific element arrangement.We understand that users can be frustrated when encountering unsatisfactory results. Your feedback has been noted and will be forwarded to our technical team for further analysis, with the goal of improving the relevance of generated designs in subsequent versions.If you have any further questions or would like to discuss further, please feel free to contact us at shenxiaoshun@shanghaixingyuecompany.com.Thank you again for taking the time to offer your feedback, which helps us improve.