IFS MWO Service
Business
Free · Designed for iPad
IFS Cloud Mobile Work Order for Service is suited for field service technicians and provides them with service-critical information and offers complete control over your work process. It is intuitive, easy to use and guides field service technicians through the work execution process and other supporting functions. Fully embedded remote assistance capabilities allow field service technicians to visually communicate and interact with other techs and back-office experts in order to assist each other. This includes the ability to remotely see through the camera and add annotations on the video feed. Features such as configurable workflows and remote assistance lead to improved first-time fix rates along with improved accuracy and consistency of entered data.
IFS Cloud Mobile Work Order for Service provides full insight to task related information; imagine arriving on site for an emergency call and being able to check the status of any other open work orders, preventive maintenance tasks, or support requests from that customer, check the availability of spare parts and efficiently record the work you have performed and update your work status. This application also provides the ability to initiate, process and release service quotations including the ability to calculate total quoted price and present the generated quotation to the customer for approval.
IFS Cloud Mobile Work Order for Service offers robust offline capabilities for use in locations and situations where network connectivity is bad, sporadic or simply not allowed. The software automatically syncs your entered data later, on a schedule or when your network connection is reestablished.
IFS Cloud MWO Service is intended for customers running IFS Cloud.
Note: Continued use of GPS running in the background can dramatically decrease battery life.
Ratings & Reviews
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- Fixed an issue where mandatory field error messages showed the field name incorrectly instead of the proper label.
- Fixed an issue where task details could intermittently disappear from the My Work Calendar screen.
- Fixed an issue where the display shifted when marking a step as “Done.”
- Fixed an issue where color formatting was not shown correctly in text.
- Fixed an issue where the app did not start correctly under certain Page Designer configurations.
- Updated the date field to automatically insert the current date by default when no selection is made.
- Fixed an issue where IFS Advanced Forms could not be opened from the Mobile Integrations screen accessed via the Home Screen.
- Fixed an issue where the app didn't allow to set a preferred language.
- Improved compatibility with special characters in Functional and Service objects.
- Fixed various navigation issues to ensure smoother and more consistent app behavior.
- UI improvements.
- Miscellaneous defect fixes.
The developer, IFS Corporation, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Linked to You
The following data may be collected and linked to your identity:
- Location
- User Content
- Identifiers
- Diagnostics
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
Information
- Seller
- IFS World Operations AB
- Size
- 359.3 MB
- Category
- Business
- Compatibility
Requires iOS 15.0 or later.
- iPhone
Requires iOS 15.0 or later. - iPad
Requires iPadOS 15.0 or later. - iPod touch
Requires iOS 15.0 or later. - Mac
Requires macOS 12.0 or later and a Mac with Apple M1 chip or later.
- Location
- This app may use your location even when it isn’t open, which can decrease device battery life.
- Languages
English and 19 more
- English, Arabic, Czech, Danish, Dutch, Finnish, French, German, Hungarian, Italian, Japanese, Korean, Norwegian Bokmål, Polish, Portuguese, Russian, Simplified Chinese, Slovak, Spanish, Swedish
- Age Rating
4+
- 4+
- Copyright
- © 2023 IFS World Operations AB