New: a live interpreter between your team and callers who speak another language; bookings through Setmore, Wix and your own booking pages.
ModPhone gives your business a virtual employee that answers the phone like your best staff member, 24 hours a day, in nearly any language. It does not just take a message. It answers questions from your own website and documents, books appointments, texts callers the details they need, and transfers the call to the right person when a human should step in.
The ModPhone app puts your virtual employee in your pocket.
SEE EVERY CONVERSATION
- Calls, texts, web chats and emails in one place
- Full transcripts and a clear AI summary of every call
- Listen to recordings and see who called, when, and why
- Know at a glance what needs your attention
SHAPE HOW IT SOUNDS
- Choose a natural voice and set the speaking speed
- Write the greeting and the personality your callers hear
- Give it standing instructions and the answers to your most common questions
TEACH IT YOUR BUSINESS
- Add your website and it learns your services, hours and policies
- Review and edit every fact it knows
- Upload documents so it can answer detailed questions
HAND OFF TO THE RIGHT PERSON
- Transfer callers to a main number or to specific departments
- Set up a phone menu so callers can route themselves
BOOK AND FOLLOW UP
- Let your virtual employee book appointments on your calendar
- Review upcoming appointments from the app
WORKS WITH YOUR TOOLS
Connect Google Calendar, Outlook, Google Drive, OneDrive, Google Sheets, HubSpot, GoHighLevel, Shopify, Slack, Gmail and custom webhooks, so the work your virtual employee does lands where your team already works.
BUILT FOR REAL BUSINESSES
All kinds of organizations, from tax and accounting firms, school districts, cities and towns, auto shops to local businesses, use ModPhone so every caller gets a real answer, even after hours and on the busiest days.
YOUR TEAM, YOUR ACCESS
Invite teammates, control who can view and who can edit, and switch between your phone numbers in a tap.
The ModPhone app is a companion to your ModPhone account. Sign in with your existing account, or create one in the app to set up your first virtual employee from your website in minutes.
Very useful app - especially the live language translation feature!
• Live interpreter: turn it on for a number, see which calls were interpreted, and keep an eye on interpreter minutes.
• Google Drive and OneDrive: add single files or whole folders for your agent to learn from.
• Setmore, Wix Events and other booking pages: your agent tells callers your services and prices, helps them pick a time, and texts them a link to book.
• Wix Bookings: your agent checks your Wix availability and books appointments during the call.
• Fixes and improvements.
Version 2.1
The developer, Kevin Duck, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Linked to You
The following data may be collected and linked to your identity:
Contact Info
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
Information
Seller
Kevin Duck
Size
52.5 MB
Category
Business
Compatibility
Requires iOS 17.0 or later.
iPhone Requires iOS 17.0 or later.
iPad Requires iPadOS 17.0 or later.
Mac Requires macOS 14.0 or later and a Mac with Apple M1 chip or later.
