The app is super easy to use. I love being able to track the bus in real time and having my trip details right on my phone . It makes traveling with RedCoach really simple

I tried red coach for the first time yesterday. I have to say it was a really bad experience. Firstly the coach was two hours delayed and instead of anticipating the correct delay the customer service kept giving wrong times of departure. The app was not even updating the new times showing the original time all along. Once a replacement coach arrived, it was not in a good shape. Firstly I have bought a first class ticket and there was no first class. Further the charger want working on any seat. I expect a full refund

I want to give this app five stars, however, can you please make the app more accessible for voiceover users? After the recent update I am unable to search and book my flight flights without having a side person to help me out and some other buttons are not functionable with or without my screen reader being active or non-active.

They do not make updates on bus stops available to people at all. My bus moved stops and it didn’t email, text or put it in the app. Me and 8 other weren’t able to find the new stop. We even called customer service and they said they would have the bus at our original stop. Which they did not. Then once the bus left the costumer service would no longer pick up calls or text, they offered no explanation or refund.