MetaCoach: Retail
De-escalation Training
Free · Designed for iPad. Not verified for macOS.
Practice de-escalation through realistic scenarios with real-time feedback.
Master verbal de-escalation through realistic voice-based simulations with emotionally responsive AI customers.
Practice managing disruptive individuals, theft confrontations, no-receipt returns, receipt check disputes, sale refusals, and more — high-stakes situations retail staff encounter daily. Each conversation unfolds naturally and unpredictably. AI-powered avatars respond in real-time to your specific words, tone, and approach. They remember what you've said, escalate if triggered, and calm down when you find the right approach.
Build critical de-escalation skills through immersive practice that prepares staff for real-world confrontations.
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The developer, Immersion Sp. z o.o., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Linked to You
The following data may be collected and linked to your identity:
- Identifiers
- Usage Data
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Diagnostics
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
Information
- Seller
- Immersion Sp. z o. o.
- Size
- 318.5 MB
- Category
- Business
- Compatibility
Requires iOS 13.0 or later.
- iPhone
Requires iOS 13.0 or later. - iPad
Requires iPadOS 13.0 or later. - iPod touch
Requires iOS 13.0 or later. - Mac
Requires macOS 11.0 or later and a Mac with Apple M1 chip or later. - Apple Vision
Requires visionOS 1.0 or later.
- iPhone
- Languages
- English
- Age Rating
13+
- 13+
- Infrequent
Alcohol, Tobacco, Drug Use or References
- Copyright
- © Immersion Sp. z o.o.