MB-230 Dynamics Customer Svc

Practice Questions & Exam Prep

$9.99 · Designed for iPad

Pass Dynamics 365 Customer Service Functional Consultant on your first try! 500+ practice questions designed for professionals. Study in 5-minute sessions. Start today! PASS YOUR DYNAMICS 365 CUSTOMER SERVICE FUNCTIONAL CONSULTANT EXAM 500+ practice questions 5-minute study sessions Track progress and daily streaks 94% first-attempt pass rate WHY GET CERTIFIED? Certified Dynamics 365 consultants earn up to $203K annually (Skillsoft 2024). MB-230 validates expertise in implementing customer service solutions focused on quality, efficiency, and customer satisfaction. WHAT YOU'LL MASTER: Case management with Copilot in Service and automation Knowledge management with AI suggestions and external sources Service-level agreements with KPIs and Power Automate actions Routing configuration with workstreams and skills-based assignment Copilot Service workspace with session templates and Agent Inbox Dataverse customization with forms, views, and relationships Customer Voice survey integration STUDY ANYWHERE: Coffee breaks. Commutes. Lunch hours. Turn dead time into customer service expertise. Download now. Pass your exam. Master customer service operations.

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Version 1.7

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    Information

    • Seller
      • Davy Raitt
    • Size
      • 25 MB
    • Category
      • Education
    • Compatibility
      Requires iOS 13.0 or later.
      • iPhone
        Requires iOS 13.0 or later.
      • iPad
        Requires iPadOS 13.0 or later.
      • iPod touch
        Requires iOS 13.0 or later.
      • Mac
        Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.
      • Apple Vision
        Requires visionOS 1.0 or later.
    • Languages
      • English
    • Age Rating
      4+
    • Copyright
      • © CloudStudyBuddies
  • Developer Website
  • Privacy Policy

    • Supports

    • Family Sharing

      Up to six family members can use this app with Family Sharing enabled.

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