Gaia Lens
Remote assistance diagnostics
Free · Designed for iPad. Not verified for macOS.
Gaia Lens is Uteco's official app dedicated to remote technical assistance. Integrated with Gaia, Uteco's customer portal, it allows you to open tickets, receive support, and interact in real time with specialized technicians.
With Gaia Lens, you can:
- Access real-time technical assistance with Uteco specialists.
- Perform remote diagnostics on machines.
- Activate remote control of machines for direct intervention.
- Use smartphones or smart glasses with AR to share images and data from the field.
- Communicate via integrated chat with automatic simultaneous translation support.
- Record support sessions for later reference.
Gaia Lens extends the value of Gaia, offering operators an advanced tool to reduce machine downtime and improve the efficiency of maintenance and support interventions.
Ratings & Reviews
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Bugs fixed
The developer, Uteco Converting spa, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Not Collected
The developer does not collect any data from this app.
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
Information
- Seller
- Uteco Converting spa
- Size
- 37.7 MB
- Category
- Business
- Compatibility
Requires iOS 18.6 or later.
- iPhone
Requires iOS 18.6 or later. - iPad
Requires iPadOS 18.6 or later. - Mac
Requires macOS 15.6 or later and a Mac with Apple M1 chip or later. - Apple Vision
Requires visionOS 2.6 or later.
- iPhone
- Languages
- English and Spanish
- Age Rating
4+
- 4+
- Contains
Messaging and Chat
- Copyright
- © 2026 Uteco Converting spa